May 2021


Costa Rican educational org realizes improved visibility into its IT infrastructure, enhanced IT health and performance

The Ministry of Public Education (MEP) serving Costa Rica is an educational organization with 80,000 employees. MEP is the technical and administrative body responsible for the accreditation, supervision, auditing, inspection, and control of private schools, beginning with preschool. The problems faced MEP is a government agency supported by five data centers and 181 servers.


Understanding Azure Logic Apps Resource Types

In recent years, businesses innovate and migrate at a faster pace by using Microsoft Azure cloud-native technologies. Azure Integration Services, an industry leading Integration Platform as a Service (iPaas) provides multiple offerings like Logic Apps, Service Bus, API Management, Event Grid, Azure Functions & Data Factory to meet application integration scenarios. Azure Logic Apps gaining good interest with more than 40,000 customers using it.


Jeeves Grows Up: How an AI Chatbot Became Part of Unravel Data

Jeeves is the stereotypical English butler – and an AI chatbot that answers pertinent and important questions about Spark jobs in production. Shivnath Babu, CTO and co-founder of Unravel Data, spoke yesterday at Data + AI Summit, formerly known as Spark Summit, about the evolution of Jeeves, and how the technology has become a key supporting pillar within Unravel Data’s software.

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Comparing The Private Connectivity Offerings Of AWS, Google Cloud & Microsoft Azure

AWS, Google Cloud and Microsoft Azure accounted for an estimated 58% of total cloud spend in Q1 2021. Businesses are considering ways to improve their connectivity to these three leading hyperscale providers - and are increasingly turning to private connectivity. In this blog, we take a look at the private connectivity offerings of AWS, Google Cloud and Microsoft Azure.


Packet Loss Testing and Reducing Guide + Recommended Tools

If you’ve ever encountered a slow file download or a frozen/lagging video, you’ve experienced packet loss. Under certain circumstances, these might be minor inconveniences, but packet loss on a larger scale can be financially detrimental to businesses. Fortunately, there are steps you can take to diagnose and reduce packet loss.


Top 3 NLP Use Cases for ITSM

What is NLP Natural Language Processing is a specialized subdomain of Machine Learning which is generally concerned with the interactions between the human and machine using a human verbal or written language. NLP helps in processing huge volumes of text which would take a significant amount of time for a human to comprehend and process otherwise. Hence a lot of organizations take advantage of NLP to gain useful insights out of their text and free formatted data.


Statuspal vs

If you’re wasting precious time and resources responding to customer emails and phone calls whenever an incident arises - now sounds like a good time to set up your very own status page! A Statuspal status page is a professional and effective way to communicate incidents and maintenance updates internally for your team or publicly to your customers. You would be right in thinking that there are many options available and one of the largest operators in the market is

The Clear SHOW - S02E07 - Manual Orchestration (Pit Stop!)

Before we write the super-easy automation for our feature-store workflow, we have to make sure we all understand how to run a task on a clearml-agent! Join T. Guerre for a quick demo of what ClearML can do for manual orchestration of workflows, once you have used it to manage your experiments! ClearML - Your entire workflow in one MLOps platform

Microsoft Silverlight End-of-Support - Ten Steps to Take Now!

The planned date of October 12, 201 for Microsoft Silverlight End-of-Support is rapidly approaching. This isn’t new news. It was originally discussed in a Microsoft blog on moving to HTML 5 premium media in July 2015. Currently, the only browsers that continue to run Silverlight are Internet Explorer (IE) 10 and 11.


DataStore vs FeatureStore

I think it’s safe to say that one of the worst things in Machine Learning is the terminology. The maths and statistics are definitely part of the learning curve, but more than that, it feels like you are learning a new language. In some ways, you are. DataStore and FeatureStore are two of the current buzzwords that people are trying to understand. To be fair, DataStore and FeatureStore feel like family rather than strangers.


The 7 SRE Principles [And How to Put Them Into Practice]

Whether you're just adopting SRE or optimizing your current processes, we can help. We’ll explain the 7 key principles of SRE and how to put them into practice. So, what are the SRE principles? The fundamental SRE principles are: SRE is a method that operates through principles. Instead of prescribing specific solutions, it guides you with best practices. These SRE principles help organizations decide what's best for them. Once you understand the principles, you can apply them in many areas.


What is Change Data Capture?

Getting the most up-to-date information so your organization can continue to make smart, data-driven decisions is crucial. But there's one big problem: How do you know when your information is out-of-date and your data integration workflow needs to be refreshed? Instead of addressing this question, many businesses still rely on batch processing, which runs data integration jobs at regular intervals to capture any changes that have happened since the last job.


Feedback - From Slack to Discord - 13 months later

This post is our third one sharing our real-world experience using Discord for more than one year. I think it is pretty interesting for any company interested to get the pros and cons of using Discord over Slack. At Qovery, we are a remote-first software company. When we decided to move out of Slack to Discord 13 months ago, we were only 3 developers on the team.


Incident response: how to keep tech problems from becoming people problems

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe When one of your IT services is on fire there’s no time to waste. Especially if that fire is blocking your users from getting stuff done. Rapid resolution tends to eclipse all else during an incident, often causing your team to ignore or forget pieces of the incident response process – like keeping people in the loop.

From Native Microservices to Full API Gateway Adoption in a Hybrid Mesh Ecosystem in the Cloud

ManoMano is a french DIY marketplace that faces scalability issues due to its hyper-growth — 100% growth in 2020 to €1.2 billion. To tackle this challenge, their website has slowly transformed from a “classic” backend application serving html to a microservices-based architecture.

Announcing support for Oracle Arm-based Ampere A1 instances

Arm processors have long been at the center of mobile computing, powering billions of smartphones, tablets, smartwatches, and other IoT devices. Today, these processors are beginning to see broader adoption in the cloud as they promise better performance, higher energy efficiency, and lower costs than their x86-based predecessors. Just this week, Oracle announced its new Oracle Cloud Infrastructure Ampere A1 Compute platform, built on the Ampere Altra Arm processor.


Five worthy reads: Distributed cloud is the future of cloud computing

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. Distributed cloud allows organizations to bring cloud computing closer to their location. This week we look at why it’s the future of cloud computing.


Serverless Stonks checker for Wall Street Bets: week 3 activity report insights

A few weeks ago we posted the “How we built a serverless Stonks checker API for Wall Street Bets” article. And ever since, we’ve seen quite a lot of volume in the Stonks checker app. In this follow-up article, we will show you some interesting findings around the API. Over the past three weeks, we have seen a good amount of usage of the API we set up. You can see that there was a nice spike soon after the story broke.


Kong Gateway OSS Turns Six!

🎂 Make a wish and blow out the candles…we’re celebrating Kong’s sixth anniversary! 👏👏👏 In 2015, Mashape open sourced Kong Gateway, launching the next generation of API management. In our last anniversary post, I took a look back at our history. For this 6th anniversary post, I’ll focus on how this year went and look forward to what’s coming up next.


How to run ECS Anywhere workloads using Ubuntu on any infrastructure

ECS Anywhere allows you to use Amazon Web Services’ container service outside of the AWS cloud, and Canonical is proud to be a launch partner for this service. Using Ubuntu as the base OS for your ECS clusters on-prem or elsewhere will allow you to benefit from Ubuntu’s world-leading hardware support, professional services, and vast ecosystem, in turn allowing your ECS clusters to run with optimal performance everywhere you need it.

Triggering automated tests with Jira and Xray - Demo Den - May 2021

Sérgio Freire, Head of Solution Architecture and Testing Advocacy for Xray, shows how to trigger test automation from Xray Cloud using GitLab and report the results back to Xray in a Test Plan. You can easily replicate this process for other frameworks including Jenkins, Robot Framework and Bamboo.

How important is middleware monitoring for organizations?

As any organization grows and goes wider and bigger, their infrastructure and the IT landscape also expands. The “N” number of dependencies and running tasks at a moment needs careful monitoring. However, bigger the organization, the more complex and difficult it gets to monitor the transitions and communication. Without the smooth transactions and perfectly running operations team, day-to-day business would go through many hurdles.


Working from home: Remembering an unforgettable year

March 11, 2020. Does that date ring a bell? For many, it won’t soon be forgotten. It’s the day when many companies across the globe closed their doors to keep workers safe from the pandemic. ServiceNow employees were told, “Be safe and go home.” This marked the official beginning of our work-from-home experience, one that turned our work lives—and many personal lives—upside down.


AWS Graviton: What Is It And How Does It Compare To Graviton2?

When Amazon Web Services (AWS) launched its new Arm-based processors, some circles believed it was a gamechanger for the public cloud markets. To begin with, it was the first time Arm architecture would roll out for enterprise-grade utility, and at a colossal scale. Arm processors had only run on smaller, less demanding devices such as iPhones. So why adopt it for much more demanding workloads in cloud services?

The Confident Commit | Episode 3: Taming infrastructure with HashiCorp's Armon Dadgar

CircleCI CTO and host of The Confident Commit podcast Rob Zuber is joined by HashiCorp co-founder and CTO Armon Dadgar for a conversation about the inspiration of HashiCorp, infrastructure challenges and opportunities, and the future of security. Listen along for the insight story of HashiCorp's origins and early days, as well as keen insights for managing infrastructure and ways to better deliver software to infrastructure environments from two of tech's top leaders.

What Happens When I Execute a Query?

To many developers and system administrators—and even to some database administrators—database engines are a black box. They’re complex pieces of software that, in some cases, even have their own operating systems—the database engine manages its own memory, reads and writes to disks, and handles numerous other system functions. In this post, you’ll learn about a specific feature of database engines—query optimization.


How to alert on high cardinality data with Grafana Loki

Amnon is a Software Engineer at ScyllaDB. Amnon has 15 years of experience in software development of large-scale systems. Previously he worked at Convergin, which was acquired by Oracle. Amnon holds a BA and MSc in Computer Science from the Technion-Machon Technologi Le' Israel and an MBA from Tel Aviv University. Many products that report internal metrics live in the gap between reporting too little and reporting too much.


Easily Automate Across Your AWS Environments with Splunk Phantom

When running Splunk Phantom with AWS services, it can be tricky to make sure Splunk Phantom has the right access. When you’re managing multiple AWS accounts, the effort to configure Splunk Phantom’s access to every account can feel insurmountable. Fortunately, Amazon has the Security Token Service to solve this problem with temporary credentials, so we’ve integrated it with Splunk Phantom!


Deliver Real-Time Alerts From Facility Management Systems

Facility managers, including service technicians, are expected to operate their facilities safely to meet the expectations of customers. They focus on the smooth functioning and maintenance of many components that fall within the scope of their facility. Typical components include roads, pavements, HVAC and plumbing systems. As a facility manager, staying on top of these siloed and geographically dispersed systems can be challenging.


Learn to look at the bright side of Serverless in 2021

It seems like the inventors of public clouds forecasted that 2020 will leave no choice but force millions of office workers to adopt the concept of working from home overnight. Imagine how different pandemic communication would have been without cloud computing in various aspects, proving that a good crisis should never be wasted although there were no contingency plans for reference.


What is Data as a Service (DaaS)?

As the amount of data companies are faced with snowballs, the need for efficient data governance grows. An increasing number of organizations are turning to cloud service providers for data management. In this context, data as a service, often referred to as DaaS, is becoming an essential tool for managing data integration, data storage, and data analytics.


America's Cybersecurity Mandate: 5 Ways to Adopt Zero-Trust Architecture

President Joe Biden issued an “Executive Order on Improving the Nation’s Cybersecurity” as of May 12, 2021. The order includes numerous actions and mandates to confront the dangers of cyber attacks that are increasing in frequency and sophistication. Cybersecurity has real and significant implications, both in economical and national security terms. At the time of this writing, the Colonial Pipeline cyber attack caused quite a stir on the USA’s east coast.

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Synthetic Monitoring of Amazon WorkSpaces

Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. WorkSpaces eliminates the need to procure and deploy hardware or install complex software. You can quickly add or remove users as your needs change. Users can access their virtual desktops from multiple devices or web browsers.


What is File Transfer Protocol?

Transferring files between two or more machines is an essential part of the ETL (extract, transform, load) process. Of course, there are multiple ways to move data, including flat file databases. For example, you can physically copy the data onto a USB drive or send it to the recipient via email. But methods like these are far less efficient than sending data via FTP. So what is FTP exactly, and how do you use it to transfer files and data? Keep reading for all the answers.


Announcing Harvester Beta Availability

It has been five months since we announced project Harvester, open source hyperconverged infrastructure (HCI) software built using Kubernetes. Since then, we’ve received a lot of feedback from the early adopters. This feedback has encouraged us and helped in shaping Harvester’s roadmap. Today, I am excited to announce the Harvester v0.2.0 release, along with the Beta availability of the project!

Polystream Stopped Implementing Technology and Implemented A Mindset - Customer Stories

Polystream is changing the way we think about video game streaming, and with xMatters, they know that incidents won't keep them from achieving their goals. In this customer chat, join Tracey McGarrigan, Chief Marketing Officer at Polystream, Cheryl Razzell, VP of Engineering, and xMatters own Laura Meadows, VP EMEA Region, as they discuss Polystream's ongoing ambitions and how xMatters helps their growth. Plus, make sure you don't miss why Tracey would describe xMatters as Polystream's comfort blanket!

Introducing ManageEngine Academy, a thought leadership content hub for IT leaders

ManageEngine, which started out small a couple of decades ago, now solves the IT management problems of millions of customers worldwide by providing complete, simple solutions. The story of our growth is one that we’ll always be proud of. But this story is built on years of learning, unlearning, and refining our processes. The stories of our internal struggles have made the story of our success possible and taste a lot sweeter.

Featured Post

What Is The Difference Between Big Data and Cloud Computing?

If your world revolves around developing technologies, you have definitely heard or experienced big data and cloud computing. These two terms go hand-in-hand with nearly all cloud services providing big data analytics. However, despite its increasing popularity, most people, including those in the tech world, can't differentiate between these two terms. Read on to understand the differences and the relationship between big data and cloud computing.

Announcing support for Amazon ECS Anywhere

Amazon Elastic Container Service (ECS) is a managed compute platform for containers that was designed to be simple to configure, with opinionated defaults to help users get started quickly. ECS customers can run containerized workloads on either Amazon EC2 instances or the serverless Fargate platform without having to maintain a control plane—and can easily integrate ECS with other AWS resources, like Network Load Balancers, to architect their infrastructure.


Technical Debt Management: 4 Ways Low-Code Can Help

Over the past 18 months, organizations awoke to the need for digital innovation and transformation as an existential issue. Business leaders recognized that software is central to digital innovation. As the need to quickly create more apps grew, demands on IT skyrocketed. So did the IT application development backlog. Technical debt is a part of software development.


Ways AI is Driving More Efficient Application Performance Monitoring

In the digital age, the speed and performance of apps and websites have a huge impact on the customer experience. To ensure a high level of quality, Application Performance Monitoring (APM) refers to the process of tracking the performance and availability of software systems. Let’s look at what Application Performance Monitoring is, how AI and machine learning are being applied to stay ahead of the competition, and several real-world use cases.


Resolving Issues Caused By the May 6th Neustar UltraDNS Outage - A True Partnership Experience

At Catchpoint, our award-winning support team aims to be a partner, not just a gateway to the tool. Earlier this month when UltraDNS, a major DNS provider, went down, they found themselves faced with nine support tickets within one hour. Our customers were experiencing outages on their websites and online services. They needed urgent help from Catchpoint in understanding what was causing the disruption, so they could quickly resolve the situation.


Cybersecurity Executive Order Summary: What It Means and How to Get Your Software Ready

Earlier this month, an executive order was issued from the White House aimed at improving the cybersecurity of the United States. This much-anticipated order comes on the heels of widely publicized digital attacks, such as Colonial Pipeline and SolarWinds, which illustrate the current state of cybersecurity standards in the software industry.


What is server testing, and why should you do it?

Whether you are running a website, a SaaS app, or something else, you need to ensure that your digital properties deliver the best possible performance. Factors such as server speed or storage capacity impact performance, which is why server testing is so important. Server testing will give you a clear idea of your app or site's performance and what you can do to make it run even better. This article will take a closer look at server tests.


Four KPIs for Measuring Hybrid Worker Productivity

Beginning in September, Google employees will split their time at work, spending at least three days a week in the office and the remainder of the work week working from home. Microsoft and Ford have also signaled their intention to implement hybrid working models. Other, smaller businesses are sure to follow these examples. Spoiler alert: the future of work is hybrid.

Use to Instrument Kubernetes with OpenTelemetry & Helm is always looking to improve the user experience when it comes to Kubernetes and monitoring your K8s architecture. We’ve taken another step with that, adding OpenTelemetry instrumentation with Helm charts. We have made Helm charts available before, previously with editions suitable for Metricbeat and for Prometheus operators.


Here's What Software Errors Could be Costing your Business

Software errors are annoying – they are troublesome for IT departments and affect many company processes. A software error is essentially a mismatch between what is expected of the program and the produced output. Sometimes these software errors could have negligible impact, while on other occasions, they could wreak absolute havoc, especially for industries like banking, healthcare, airlines, and stock markets.


How to Leverage IT Automation and Cloud To Put Customers First

In the face of unexpected crises or disruptions, maintaining business continuity has become more important than ever. Last year, businesses around the world had to shift to a remote workforce model overnight. Were their IT departments prepared for this massive shift?


G-Loot leads esports with real-time data and analytics

G-Loot, a Stockholm-based esports startup, is shaking up the world of electronic sports by challenging the status quo idea that only the top players can win prize money in a video game competition. They’re making it possible for gamers to improve their skills and get rewarded playing games they already enjoy. As an overlay on top of a player’s game, G-Loot receives an enormous amount of data from multiple sources.


From Ticket-Time to Real-Time: Changing the Status Quo of Operations Work

2020 Was...Rough. Keeping a Digital Business running has never been an easy job, especially over the last year. 2020 forced many businesses to accelerate their digital transformation initiatives faster than anyone imagined! Customers are demanding more capacity and reliability, the business is releasing more new services - faster than ever before, and companies are learning to use new remote working models, straining systems and people.


The four best features to look out for in SQL Monitor

I’m a Data Architect and I’ve been working with data and databases for years at companies like LA Fitness, Dell and now Kingston Technology in Fountain Valley, California. Over all of that time, I’ve used SQL Monitor. I loved it from the beginning and the latest updates to the global overview dashboard and other features have stepped it up another few notches.


Signed Pipelines Build Trust in your Software Supply Chain

Trust isn’t given, it’s earned. As the Russian proverb advises, Доверяй, но проверяй — or as U.S. President Ronald Reagan liked to repeat, “Trust, but verify.” We designed JFrog Pipelines to securely support a large number of teams, applications, users and thousands of pipelines.


Improve Business Productivity

In the past year, Microsoft Teams has become one of the top videoconferencing and telecommunications platforms that have helped keep businesses productive throughout this global pandemic. Pivoting to remote/hybrid work environments in the long term is more easily achieved with a service like Microsoft Teams, which makes ensuring and maintaining optimal service on your end that much more important. Behold the key to help improve business productivity and optimize your Teams performance.


4 ways to digitally transform the customer experience

In an age when customers voice their dissatisfaction by ranting on social media or quietly taking their business to a competitor, it’s more important than ever to keep them engaged with—and coming back to—your brand. At ServiceNow, we’re committed to helping you workflow a better customer experience. Learn practical, attainable ways to engage your customers through these four webinars.


Understanding Load Balancing Essentials

In this post we’ll review some of the essential ideas in Load Balancing to help you understand how to get the best configuration for your application. Load balancing is an essential part of any application deployment to provide high availability, performance and security. We’ll focus on understanding and selecting scheduling and persistence algorithms and using the new LoadMaster Network Telemetry feature to validate the results.


What is Real User Monitoring?

Choosing the appropriate tools and approaches to utilize for application performance management can quickly become confusing. That's why it's important to remember that the ultimate goal of monitoring is to figure out two things: And there may be no better beginning point than incorporating real-user monitoring (RUM) using a performance monitoring solution to get as close as feasible to meet both objectives.

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Why choose the Connect license for SquaredUp SCOM dashboards?

Every enterprise has its arsenal of tech tools to tackle an array of different challenges. If you’re using SquaredUp for SCOM, you already have the best dashboard for SCOM data – but what if you could track all the metrics from all your tools on a single dashboard? Typically, to get the full picture of your infrastructure, you need the right toolset to connect to Web API, a SQL database, or through other means.


The Complete Guide to GDPR Compliance

The General Data Protection Regulation (GDPR) is a landmark piece of legislation that affects how organizations can handle, process, and store the personal data of European Union (EU) citizens and residents. But what does the GDPR require exactly, and how can you be sure that your organization complies with it? We go over everything you need to know in this all-in-one guide to GDPR compliance.


End-User Monitoring for IT Operations Monitoring

I’ll be the first to admit one of my weaknesses is public speaking. I spend hours before a training session, online seminar, or live event rehearsing exactly what I want to say and how I want to say it. But all my time spent practicing an engaging presentation only mildly prepares me for the moment I’m in front of others and it’s my time to speak.


Turn your home office into a NOC room with Philips Hue and Grafana

I recently got a couple of Philips Hue Play lights to spice up my home office setup, and after a bit of tinkering with the APIs, I decided it would be a fun project to create my own personal NOC room, using them to visualize the status of some system I’m monitoring.


Analyze your logs easier with log field analytics

We know that developers or operators troubleshooting applications and systems have a lot of data to sort through while getting to the root cause of issues. Often there are fields like error response codes that are critical for finding answers and resolving those issues. Today, we’re proud to announce log field analytics in Cloud Logging, a new way to search, filter and understand the structure of your logs so you can find answers faster and easier than ever before.


Top 10 PromQL examples for monitoring Kubernetes

In this article, you will find 10 practical Prometheus query examples for monitoring your Kubernetes cluster. So you are just getting started with Prometheus, and are figuring out how to write PromQL queries. At Sysdig, we’ve got you covered! A while ago, we created a PromQL getting started guide. Now we’ll jump in skipping the theory, directly with some PromQL examples.

How Can Companies Benefit from Observability? | Splunk's Spiros Xanthos & influencer Jo Peterson

Observability – what is it? Until now, the tools IT and DevOps teams have relied on to monitor and manage applications have often been disconnected. With a massive shift to cloud infrastructure, organizations are now wrestling with operational complexity. Leadership must look to solutions that break down silos and offer real-time insights and visibility to decrease time troubleshooting.

Why Does My Database Need Indexes?

Have you ever deployed a new application that ran fine at first, then slowed to crawl as more and more data was added? Or tried to run a report that took minutes or even hours to come back? Database performance is a frequent bottleneck for many applications, and in this post you’ll learn about a critical aspect of database performance—indexes.


Why Elasticsearch is an indispensable component of the Adyen stack

At Adyen, we use Elasticsearch to power various parts of our payments platform. This includes payment search, monitoring, and log search. Let’s take a look at how we use Elastic for these different use cases and see how we capitalize on the power of Elasticsearch. We recently did a talk about some of our Elasticsearch adventures at an Elastic meetup. You can find a recording here.


Debunking 3 Website Availability Monitoring Myths

Debunking 3 Website Availability Monitoring Myths Some myths in life are harmless, or even helpful. For example, Santa Claus has come in very, very handy for parents who want to nudge their kids from the naughty list to the nice one. And let’s give a round of applause to the Tooth Fairy, whose promise of nominal financial compensation has turned the prospect of losing a tooth from a meltdown trigger into a motivational factor.


Unleashing Siloed Design Into IPs

Many IP and data management tools provide a project-centric view of the design process, creating what are known as design silos. While this makes some sense, as most designers tend to think of themselves as working on a project at time, and other items within the company are tracked on a project basis (such as cost, resources, and timelines), this approach is not without its drawbacks.


The Evolution of Planning and Tracking Tools

In an unforeseen move earlier this year, Atlassian announced that they were depreciating server products to accelerate movement to cloud products. For teams that utilize Jira Server products, the announcement started the clock on a pivotal decision. Users of Jira Server products have until February 2nd, 2024 to integrate into Jira Cloud products, or migrate into an on-prem server solution. This change has had and will continue to have a wider effect of other parts on the ecosystem of DevOps tools.


Securing containers on Amazon ECS Anywhere

Amazon Elastic Container Service (ECS) Anywhere enables you to simply run containers in whatever location makes the most sense for your business – including on-premises. Security is a key concern for organizations shifting to the cloud. Sysdig has validated our Secure DevOps platform with ECS Anywhere, giving AWS customers the security and visibility needed to run containers confidently on the new deployment model.


The Ethics of AI Comes Down to Conscious Decisions

This blog post was written by Pedro Pereira as a guest author for Cloudera. Right now, someone somewhere is writing the next fake news story or editing a deepfake video. An authoritarian regime is manipulating an artificial intelligence (AI) system to spy on technology users. No matter how good the intentions behind the development of a technology, someone is bound to corrupt and manipulate it. Big data and AI amplify the problem. “If you have good intentions, you can make it very good.


Using LogDNA To Troubleshoot In Production

In 1946, a moth found its way to a relay of the Mark II computer in the Computation Laboratory where Grace Hopper was employed. Since that time, software engineers and operations specialists have been plagued by “bugs.” In the age of DevOps, we can catch many bugs before they escape into a production environment. Still, occasionally they do, and they can spawn all kinds of unexpected problems when they do.


Using LogDNA and your Logs to QA and Stage

An organization’s logging platform is a critical infrastructure component. Its purpose is to provide comprehensive and relevant information about the system, to specific parties, while it's running or when it's being built. For example, developers would require detailed and accurate logs when building and implementing services locally or in remote environments so that they can test new features.


Using LogDNA to Debug in Development

Developing scalable and reliable applications is a serious business. It requires precision, accuracy, effective teamwork, and convenient tooling. During the software construction phase, developers employ numerous techniques to debug and resolve issues within their programs. One of these techniques is to leverage monitoring and logging libraries to discover how the application behaves in edge cases or under load.

The painful simplicity of context propagation in Go

Context propagation is fundamental distributed tracing and modern observability. We're going to deep dive into how Context management works in OpenTelemetry, using Go as an example. I love programing in Go, and I appreciate the dedication to simplicity and readability. But sometimes "we fear magic" can drift into "we fear cameras will steal our souls." Is the explicit way that Go handles context propagation actually *too* simple?

Reducing flaky test failures

Testing is vital because it helps you discover bugs before you release software, enabling you to deliver a high-quality product to your customers. Sometimes, though, tests are flaky and unreliable. Tests may be unreliable because of newly-written code or external factors. These flaky tests, also known as flappers, fail to produce accurate and consistent results. If your tests are flaky, they cannot help you find (and fix) all your bugs, which negatively impacts user experience.


Say Goodbye to Data Quality with ELT

ELT is a three-step process that first extracts raw, structured, and unstructured data from source databases, applications, data stores, and other repositories. It then loads that data into a data lake and transforms it as needed by analysts. Since it doesn't move the data to an intermediate staging area or transform it before loading, the extraction process is speedy. You don’t need to pick and choose what data loads into the data lake or wait for it to be processed.


Debugging Azure Functions Locally

Azure Functions are great for running bits of processing on a trigger without having to worry about hosting. Recently, I needed to debug an Azure Function—I needed to hunt down a particularly evasive bug that wasn’t showing up in the unit and integration tests. As it turns out, debugging an Azure Function isn’t as trivial as simply running the debugger in Visual Studio. Instead, it requires some setup to replicate the environment and configuration typically available in Azure.

vmware tanzu

3 Reasons Manufacturers Across Asia Pacific & Japan Are Turning to Modern Apps

Manufacturing is more important than ever as governments, businesses, and individuals rely on the industry to drive innovation and economic prosperity through employment and exports, producing both essential and non-essential products that enhance our daily lives.


Data driven techniques: How to measure when testing is enough

Data is powerful. Businesses globally adopt data-driven techniques to make highly informed and mindful decisions. Creating a culture of relying on data adds immense value and lets us interpret data into real, actionable insights. But more than anything, data offers clarity. According to CIO Dive, data-driven organizations have at least a 58 percent of chances to meet their revenue goals in comparison to non-data-driven organizations.


FireHydrant May 2021 Product Updates: The summer of integrations

With 50% of the US adult population vaccinated, there’s a lot to look forward to this summer, life no longer feels like it’s on hold, and we’re fully embracing that. Get your fire hoses ready, 'cause extinguishing incidents just got easier. We’re rolling out a summer full of new integrations, product releases, events, and more.


API Gateways: Improving performance, security and management of microservices

As we've discussed in our previous Service Discovery post, decoupled services in a microservice architecture communicate via APIs. But what about the communication between clients outside of your system and the services within your application? How does that communication work? An API gateway is a powerful component in a microservice architecture. Pairing its functionality with a serverless platform like Koyeb saves engineering teams time and maximizes computing resources efficiency.


Why You Should Switch To A Modern Cloud-Based ITSM Solution.

Is my service desk investment paying off? Is my service desk delivering true business value? Are we incurring costs that are not under control? Are we able to leverage the service desk beyond IT use cases? If your current ITSM solution makes you question its true value and reliability, are you even using the right ITSM tool? We don’t think so! Let’s get one thing straight. We don’t advocate a one-size-fits-all approach.

Exoprise Delivers Resilient Digital Experience and Microsoft 365 Visibility to BCD Travel

Founded in 2005 and headquartered in the Netherlands, BCD Travel is a provider of global corporate travel management with offices in more than 100 countries. The company simplifies the complexity of business travel and drives savings for travel and procurement partners. The company's IT department has hundreds of employees worldwide with expertise in managing and supporting infrastructure across North America, Europe, and Asia.

A Modern Data Architecture

Assembling the perfect data stack isn't easy. The most valuable ones allow companies to take advantage of rapidly evolving technology, adding best-of-breed solutions for collecting, transforming, and analyzing data without requiring a large commitment of time and money. But too many companies see their plans for improvement impeded by the pitfalls of a monolithic, legacy applications, and outdated architecture.
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Maintaining Legal Policies While Employees Are Working at Home

Working remotely is an increasingly growing trend in the current work environment, where employees can sign in from anywhere. While some companies consider remote work regularly, others have completely adopted this working model, especially following the recent coronavirus pandemic. Regardless, businesses should develop legal work from home policies that streamline this new working method.

Secure, Simple and Scalable Video Conferencing with Jitsi

The situation with COVID-19 affects not only the private lives of people and their families but also the business, excluding the possibility of face-to-face communication. Many individuals and companies are forced to adapt to work and communicate remotely. Thus video conferencing got a high-level demand. One of the key players in this market is Zoom video conferencing software. However, there are multiple claims regarding Zoom security, confidentiality and data privacy.


The future of Prometheus remote write

At PromCon last month, Tom Wilkie, Grafana Labs VP of Product, described the origin and purpose of Prometheus remote write and previewed exciting developments on the road map. “We covered our efforts to standardize remote write, document how it works and why it works that way, and then test implementations,” Wilkie said. “In the next release or two of Prometheus, we’ll improve how we send metadata via remote write and start sending exemplars.


Building a Kong Gateway Plugin with JavaScript

We recently sat down to discuss the language for the next Kong Gateway Plugin Development Kit (PDK). Given the number of JavaScript developers in the world and the variety of libraries and debugging tools available, there was only one logical choice. I’m excited to share that with the Kong Gateway (OSS) 2.4 release, that functionality is now available to you all!


The top three insights from the 2021 State of Database DevOps report

Last year was a year of unprecedented challenges for everyone in every part of the world and every industry, and it was also a year of big changes in the IT sector. The pandemic underscored the role of the IT department as an enabler and a critical part of the transition to remote working. While digitalization was well underway before 2020, no one could have predicted the acceleration the pandemic brought on.


No going back: COVID-19 is catalyst for digital transformation

As the world begins to emerge from the COVID-19 pandemic, more and more business leaders are focused on preparing for future crises. This is driving a workflow revolution as companies strive to stay both agile and resilient. Against that backdrop, ServiceNow Chief Innovation Officer Dave Wright facilitated a panel of experts from the public sector, healthcare, and technology industries.


Interlink recognized as a Representative Vendor in Gartner Market Guide for AIOps Platforms 2021

Gartner Market Guide for AIOps Platforms, Pankaj Prasad, Padraig Byrne, Josh Chessman, April 6, 2021 Gartner Market Guides are used extensively by end-users building out their vendor shortlists for I&O leaders focused on Infrastructure, Operations and Cloud Management initiatives.


Best Practices to Simplify the Management of Multi-Tenant EKS, AKS, or GKE Clusters

Without a strategy in place, it will introduce a handful of challenges. Platform teams will be unable to do the following: As you’re defining policies for multi-tenant AKS, EKS, or GKE clusters, consider these tips: To help you get started on the right track, we created this cheatsheet for multi-tenancy success.


Announcing the Industry's First Private Distribution Network

Today, at our DevOps user conference swampUP, we were thrilled to announce a new groundbreaking innovation from JFrog: The industry’s first Private Distribution Network! Private Distribution Network (PDN) enables enterprises to easily set up and manage a secure, massively-scalable, hybrid distribution network for software updates.


What's New from JFrog: Binary Lifecycle Management at Scale

JFrog’s annual swampUp DevOps conference always brings new, exciting features to further our vision of accelerating releases through liquid software. This year was no exception, as JFrog CTO Yoav Landman and CPO Dror Bereznitsky revealed innovations for the JFrog DevOps Platform that enable end-to-end binary lifecycle management. Enterprise DevOps and large-scale modern application delivery require robust management of binaries, which are the building blocks of applications.


opEvents Prevents Event Storms During A Snowstorm

I dropped into a quarterly business review that one of the Account Managers was doing with one of our customers last week. I like to do this from time to time to hear it for myself directly from the customer. It helps me understand the customers and gives me an opportunity to discuss our platform post sale and integration.


Cloud Economics 101: Here's What You Need To Know

Businesses are increasingly interested in the economics of cloud computing. For instance, what are the financial implications of moving to the cloud versus staying on-premises? And what’s the best strategy for optimizing cloud consumption to get the best value from cloud resources? This article takes a look at some of the key concepts of cloud economics, and how your business can leverage cloud cost intelligence to maximize the value of your investment.


PII Masking Can Protect Your Business

Businesses large and small depend on access to information in order to make smarter, data-driven decisions. And much of that data is personal, sensitive, or confidential. So how can you balance this demand for big data with the need to protect the individuals whom this data describes? When it comes to personally identifiable information (PII), there are multiple very good reasons why you should keep it securely under lock and key.


Adding IaC security scans to your CI pipeline with Indeni

With CircleCI, there are many different CI/CD flows that can be automated. One such flow is the use of Infrastructure-as-Code (IaC) to build cloud environments. For example, you can use CircleCI to automate the process of building Terraform plans and applying them, in order to create massive production setups in AWS, Azure, GCP, and other cloud environments.


Four things to consider when evaluating incident management platforms

When you’re feeling the stress and pain around incidents, making the decision to find an incident management tool is a no-brainer. But how do you choose the one that will work for you, your team, and your business? You might be asking yourself: Where do I start? What do I need to know? What questions do I ask? What are the options? How can I be sure we’re choosing the right tool?


How to Structure Your IT Service Desk to Support Process Improvements

Buying a modern service desk tool won’t solve all your problems in and of itself. Although these tools are designed to ensure general best practices are met, service desk tools must also be configured to address your organization’s specific essential protocols. In a recent Info-Tech study that surveyed 623 organizations worldwide, the most frequently adopted service management processes are.

The Industry's First Private Distribution Network

Private Distribution Network (PDN) enables enterprises to easily set up and manage a secure, massively scalable, hybrid distribution network for software updates. This new innovative technology accelerates software distribution 40X to speed up deployments and concurrent downloads across large-scale environments spanning hybrid infrastructure, edges, and IoT devices. PDN provides two integrated network utilization and acceleration technologies - HTTP-based, secure P2P, and CDN - that can be rolled out across large-scale mixed-infrastructure and multi-tiered, customizable network topologies, and are managed as-a-service with usage-based pricing.

6 Common Pitfalls of AWS Lambda with Kinesis Trigger

This article was written for the Dashbird blog by Maciej Radzikowski, who builds serverless AWS solutions and shares his knowledge on Kinesis Data Streams are the solution for real-time streaming and analytics at scale. As we learned last November, AWS themselves use it internally to keep, well, AWS working. Kinesis works very well with AWS Lambda.


5 Challenges in Chatbot Optimization and Maintenance

Chatbots can be like double-edged swords. It can either boost your customer service or turn customers away. Hence, you must make sure that you research and prepare properly before committing to it. This way, you will know how to optimize and maintain your chatbots to ensure its effectiveness. There are many chatbot benefits for business. In fact, 78% of businesses have started integrating such technology into their customer service in the past months.


Integrating AppSignal With Microsoft Teams

We’re constantly looking for interesting integrations for our performance incidents, exception incidents, anomaly detection and uptime monitoring notifications, and our latest addition is an integration for Microsoft Teams. Microsoft Teams is a hub for team collaboration in Microsoft 365. It integrates people, content, and tools your team needs to be more engaged and effective.


Looker Blocks for using third-party data in Google's Analytics Hub

By now, there’s little argument that insights from data fuel business success. But often, internally available data isn’t sufficient to provide the insights businesses need — shared and third-party data such as demographic information, weather, mobility patterns, and so on can provide context that leads to important, differentiating decisions.


Can you prevent death, taxes and outages? (spoiler alert: not exactly)

MSP may have no control over the outage, such as Internet or cloud service outages. However it is important that their customer expectations are managed. When there is an outage, how an MSP communicates with their customers can have an impact on customer retention. Customers understand there will be outages. What they need to know is what is the impact and when will systems be back to normal.


The Mysterious Gotcha of gRPC Stream Performance

Here at Ably, we deal with hard engineering problems all the time and pushing at the edges often results in us running up against all sorts of interesting gotchas. We recently made some AWS NLBs fall over, and had a hazardous encounter with Cassandra counter columns. In our day-to-day, we use gRPC for fast and efficient data exchange with mutual client/server state synchronization.


Insights from ICF: Modernizing case management for the Surface Transportation Board

Many agencies that handle mission-critical functions still rely on outdated and legacy software applications that have evolved into complex and costly solutions over time. These legacy systems sit at the heart of daily business operations—and have a negative impact on efficiencies, stakeholder satisfaction, and overall mission outcomes. While most stakeholders agree that modernization is needed, they also know it’s a complicated undertaking.


Using AWS Timestream for System Health Monitoring

Amazon Web Services (AWS) introduced a preview of Timestream in November 2018 before releasing the full version in October 2020. AWS Timestream is a time series database that can process trillions of events daily. It is faster and less costly than relational databases offered by AWS for processing time-series information. In this article, we will look at what Timestream can do compared to some other AWS databases, and how to use Timestream to help monitor the health of your system.


How to achieve acceptance testing through abstraction

Beaker is a Puppet testing harness focused on acceptance testing via interactions between multiple (virtual) machines. It provides platform abstraction between different Systems Under Test (SUTs), and it can also be used as a virtual machine provisioner setting up machines, running any commands on those machines, and then exiting. Recently, Vox Pupuli, a collective of Puppet community authors, has taken over responsibility to care and feed Beaker for its continued widespread community use.


Argo Rollouts, the Kubernetes Progressive Delivery Controller, Reaches 1.0 Milestone

Argo Rollouts, part of the Argo project, recently released their 1.0 version. You can see the changelog and more details on the Github release page. If you are not familiar with Argo Rollouts, it is a Kubernetes Controller that deploys applications on your cluster. It replaces the default rolling-update strategy of Kubernetes with more advanced deployment methods such as blue/green and canary deployments.

The Anatomy of Three Incidents | Randy Shoup on 99 Percent Visible

The best response to a system outage is not "What did you do?", but "What did we learn?" This session walks through three system-wide outages at Google, at Stitch Fix, and at WeWork. In all cases, many things went right and a few went wrong, and after the blameless postmortems, we ended up learning a lot and making substantial improvements in our systems.

Be ready for anything in a world of digital everything

PagerDuty is a digital operations management platform that empowers the right action, when seconds matter. With over 500 integrations and powerful automation capabilities, we make it easy to stay on top of urgent, mission-critical work and keep your digital services always on. For the developers and IT teams working in real-time operations, PagerDuty makes sure you can focus on what matters most. And stay ready for what’s next.

Monitoring and Tuning Open-Source Databases

By continuously running a well-built general-purpose database performance monitoring facility, organizations can gain constant visibility into the availability and responsiveness of their databases and database management systems (DBMSs). When such a tool is equipped with analytics to compare historical metrics against current values, administrators can immediately understand how current values and behaviors stack up against prior averages and typical baselines.


Do You Know Where Your Cloud Is? Understanding Shadow IT

The public cloud has greatly increased the flexibility of businesses everywhere. Need another petabyte of storage? You’re but a few mouse clicks or a couple lines of code away from allocating all those disks with effectively no lead time. At the same time, it makes it easy for business units, a functional organization, or a disgruntled vice president with a corporate card—who may be frustrated with your IT for various reasons.


King & Wood Mallesons CISO relies on Elastic to "spot and identify" security threats

King & Wood Mallesons (KWM) is among the world’s most innovative law firms and is represented by 2,400 lawyers in 28 locations across the globe. The international law firm, based in Australia, helps clients flourish in Asian markets by helping them understand and navigate local challenges and by delivering solutions that provide clients with a competitive advantage.


AutoZone: Exceeding customer expectations with speed of service

“Talend is amazing because it’s open, flexible, and visual. The robustness and reliability of Talend have made it an integral part of our solution set. It’s easy to learn and fast to ramp up.” – Jason Vogel, IT Manager, AutoZone AutoZone is America’s #1 vehicle solutions provider. It was founded in 1979 and has since expanded to more than 6,400 stores across three countries, with over 96,000 employees.

How to use Cloud Logging to detect security breaches

If your system's security has been breached, what can you do to stop this attack and not make the situation worse? In this episode of Cloud Security Basics, we show how you can use Cloud Operations Suite to check for security breaches. Watch to learn some best practices when dealing with and handling malicious attacks!

Why the role of the CIO is constantly changing and challenging

Back in the days, the role of the CIO was relatively clear: the focus was on deploying, managing, and maintaining IT systems across the organization. The CIO’s responsibilities started to blur when end-users became more tech-savvy - around the millenium. Reasons were that ‘they can now get their own technology and don’t need IT to do it for them’. This even led to the much-repeated “death of the CIO meme”.


ETLT with Snowflake, dbt, and Xplenty

What do Xplenty, Snowflake software, and dbt (data build tool) have in common? When used together, they merge the best of ETL (extract, transform, load) and ELT (extract, load, transform) into a powerful, flexible and cost-effective ETLT (extract, transform, load, transform) strategy. In this guide, we’ll show you how to create an ETLT strategy with Xplenty, Snowflake software, and dbt.


Secure Proxy for HIPAA-Compliant API Analytics

In HeathTech apps, it’s often the case that you’re dealing with private or health-related data. This requires compliance with regulations, such as HIPAA in the United States. These regulations force you to handle sensitive data in a well-defined manner, so only specific people can read it, and if they do, it should be logged for later auditing.

Crazy Like a Fox: Redis as Your Primary Database

Redis is fast. It’s fast because the data is all in memory. Persistence options are limited. Because of this, many people say, “Redis is for transient data only!” However, sometimes the need for speed and ease of operations can outweigh the durability downsides! In this talk, we look at a real SaaS business using Redis as its (only) datastore. You’ll learn why we decided to go all-in on Redis and the challenges we faced. You’ll learn how we operationalized the setup, handle backups and restores, and how we’ll scale out. Are we making a terrible mistake? You be the judge!

Automate your IT routine with OpManager's Workflow feature

Performing day-to-day IT tasks can be demanding—not because all tasks are challenging to carryout, but because of the repetitive nature of many tasks. A high number of mundane, repetitive tasks impacts productivity. Over time, these repetitive, no-brainer tasks can even eat away so much valuable time that it effectively halts your organization’s growth.

Featured Post

Geek Pride Day: SolarWinds Head Geeks reflect on what it means to be a geek

The Oxford English Dictionary defines a geek as a person who is boring, wears clothes that are not fashionable, doesn't know how to behave in social situations. Talk about negative stereotyping! Being a geek is about so much more than (a lack of) fashion, being dull, and an alleged social ineptitude. Being a geek is something inherent, and as some of our Head Geeks will let you know, is saved for those who are truly passionate about the nichest of hobbies and interests.

Types of Cryptography Attacks

Cryptography is an essential act of hiding information in transit to ensure that only the receiver can view it. IT experts achieve this by encoding information before sending out and decoding it on the receiver's end. Using an algorithm, IT experts can encrypt information using either symmetric or asymmetric encryption. However, like any other computer system, attackers can launch attacks on cryptosystems.

Experience Elasticsearch from the Microsoft Azure portal

We are excited to share the latest development in our ongoing partnership with Microsoft. Available in public preview, you can now find, deploy, and manage Elasticsearch from within the Azure portal. Bring powerful enterprise search, observability, and security capabilities to your Azure environment with a user interface and tools that are already familiar to you.


Innocent looking array_unique - 2 Stories of performance hogs in Shopware 6 and Tideways own backend code base

This post tells a story of a performance mistake that is quickly made even by experienced developers: The expectation that a built-in PHP function has better performance than a better suited data structure written in PHP. The protagonist in these stories is array_unique, a function that takes a list of values and removes duplicate entries to return a list of each value occurring only once.


Epsagon's support for AWS Lambda Extensions improves developer efficiency

Epsagon now supports AWS Lambda Extensions. Lambda Extensions enable users to integrate complex tools without complex installation. This greatly simplifies the integration of Epsagon in Lambda environments, thus reducing operational overheads. Our layers are publicly available for Python and Node.js Lambda runtimes. With just a few Environment Variables, the layer will automatically add tracing to your functions.


Remote work isn't going anywhere-have you addressed these cloud security risks?

It’s been over a year since enterprises around the world had to pivot and transition to work-from-home setups. While some employees are slowly trickling back into the office, majority of organizations have people working both onsite and offsite. This modern workforce has brought out an increasing reliance on cloud infrastructure, an essential tool for collaboration and business continuity. Technology like this isn’t without its risks though.


Protect Your Services With Kong Gateway Key Authentication

This tutorial will walk through a common use case for the Kong Gateway Key Authentication plugin: using API key authentication to protect a route to an API server endpoint. It’s a simple use case, but it will give you the foundation to deploy and configure the plugin for your own unique project needs. Before we walk through our mini-project, let’s cover a few core concepts.


5 Strategies for Safeguarding your Kubernetes Security

Since Google first introduced Kubernetes, it’s become one of the most popular DevOps platforms on the market. Unfortunately, increasingly widespread usage has made Kubernetes a growing target for hackers. To illustrate the scale of the problem, a Stackrox report found that over 90% of respondents had experienced some form of security breach in 2020. These breaches were due primarily to poorly-implemented Kubernetes security.


Monitor Your InfluxDB Open Source Instances with InfluxDB Cloud

Everyone says the cloud is the future. Sure, but try telling that to someone who has terabytes of sensitive data stored in an on-prem InfluxDB Open Source (OSS) instance, and they will bring up a whole set of reasons why it doesn’t make sense for them to move into the cloud right now. There are also some use cases which make more sense for on-prem software deployments.


Hybrid Work Productivity: A Decision-Making Guide

The brisk pace of COVID-19 vaccination is changing how companies think about the future workplace. A recent Cushman & Wakefield survey of 40,000 employers revealed a murkier picture than three months ago, with the spectrum now including two flavors of hybrid work: “remote-first hybrid” and “office-first hybrid.” Some companies have set aggressive return-to-office deadlines.


Session-based Recommender Systems

Recommendation systems have become a cornerstone of modern life, spanning sectors that include online retail, music and video streaming, and even content publishing. These systems help us navigate the sheer volume of content on the internet, allowing us to discover what’s interesting or important to us. The classic modeling approaches to recommendation systems can be broadly categorized as content-based, as collaborative filtering-based, or as hybrid approaches that combine aspects of the two.

Finding the Bug in the Haystack: Correlating Exceptions with Deployments

You’re called in. The system is misbehaving. It could be a key metric going crazy, or exceptions starting to fire. You’re troubleshooting, beating around the bush, just to realize that one of the team’s deployments was the one messing things up. Sounds familiar? If you’re practicing continuous deployment, you probably experience that several times a week, if not more. Users report that 50% of their outages are due to infrastructure and code changes, namely deployments.


What's new in Sysdig - May 2021

Welcome to another monthly update on what’s new from Sysdig. Eid Mubarak! Our team continues to work hard to bring great new features to all of our customers, automatically and for free! Most importantly, of course, was our recent funding round! I won’t repeat all the details as you can read more about what it means here. However, we are super excited about all the new feature improvements we can fund and bring to our customers!


What do site reliability engineers do?

Are you considering adopting SRE? We will explain the roles and responsibilities of an SRE team within your organization, and how to start building one. So what does an SRE team do? An SRE team is responsible for building software that improves the resiliency of systems, implementing fixes, responding to incidents, and automating processes whenever possible. Site reliability engineering is a holistic practice that incorporates various types of work.


Overcoming Database DevOps Challenges: Part 1

As part of our research for the 2021 State of Database DevOps report, we asked 3,000+ recipients what they consider to be the greatest challenge when integrating database changes into a DevOps process. According to the respondents, these are the most important challenges facing database professionals when introducing DevOps practices to database development.


Icinga Module for JIRA v1.1.0

If your team is using Atlassians Jira and Icinga and you didn’t know about our integration yet: Our module for Jira is now at version 1.1.0 with a bunch of bugfixes and new features that were requested on the GitHub repository. Our friends from the internezzo ag helped out by sponsoring the development as well – a big THANK YOU to them!


Redfin Implements Circonus to Scale its Monitoring, Reduce Costs, and Improve Accuracy of StatsD Analysis

Over 90% of Redfin’s metric data will be represented in Circonus’ log linear OpenHistograms, which will reduce their metric footprint by 50-60%. We’re pleased to announce today that Redfin, the technology-powered real estate brokerage, has selected Circonus to replace its existing metrics platform.


3x Dataflow Throughput with Auto Sharding for BigQuery

Many of you rely on Dataflow to build and operate mission critical streaming analytics pipelines. A key goal for us, the Dataflow team, is to make the technology work for users rather than the other way around. Autotuning, as a fundamental value proposition Dataflow offers, is a key part of making that goal a reality - it helps you focus on your use cases by eliminating the cost and burden of having to constantly tune and re-tune your applications as circumstances change.

The Clear SHOW - S02E06 - DataOps pt. II Whaaa, so easy?!

We have a feature store, but is it easy to use while developing? You bet! Join Ariel and T.Guerre to find out how! First time hearing about us? Go to -! ClearML: One open-source suite of tools that automates preparing, executing, and analyzing machine learning experiments. Bring enterprise-grade data science tools to any ML project

What Is Container Orchestration?

Since the revolutionization of the concept by Docker in 2013, containers have become a mainstay in application development. Their speed and resource efficiency make them ideal for a DevOps environment as they allow developers to run software faster and more reliably, no matter where it is deployed. With containerization, it’s possible to move and scale several applications across clouds and data centers. However, this scalability can eventually become an operational challenge.


New Executive Order Forces Federal Agencies to Rethink Log Management

Last week President Biden issued a widely publicized executive order to improve cybersecurity and protect federal government networks. The order comes in the wake of several prominent attacks against public-sector and private-sector infrastructure in recent months including last week’s Colonial Pipeline ransomware attack that disrupted fuel supplies and triggered gasoline shortages in the Southeast.

hitachi vantara

From Data Lake To Enterprise Data Platform: The Business Case Has Never Been More Compelling

Companies have had only mixed results in their decades-long quest to make better decisions by harnessing enterprise data. But as a new generation of technologies make it easier than ever to unlock the value of business information, change is coming. We’ve already reaped gains at Hitachi Vantara, where I run a global IT team that supports 11,000 employees and helps more than 10,000 customers rapidly scale digital businesses.

hitachi vantara

The Future Belongs to the Data-Driven

I’m starting to hear questions like: “What comes next?” “Do things go back to the way they were?” “Are some of the changes wrought by the pandemic here to stay?” I think we all know part of the answer: there is no going (all the way) back. In the analog world, sure, we need some things to revert to bounce back. We need to revitalize retail, tourism and hospitality to get our economies moving again.

squared up

Is SquaredUp Dashboard Server an easy alternative to Grafana?

Grafana is free and powerful - a mainstay in DevOps and IT dashboarding. It’s an open-source visualization platform that lets you visualize data in real-time from almost any database. SquaredUp Dashboard Server is, at first glance, quite similar! You can dashboard just about any data to get real-time visualizations. All for free. So… The answer is… Yes, if you want enterprise scale dashboards hosted on Windows Server that are super-fast to set up (and usable by anyone).

Adventures in Observability with ClickHouse

How in-house ClickHouse deployment enabled Instana to build better monitoring for users Instana is an Application Performance Monitoring solution that provides complete visibility into complex distributed systems, including ClickHouse servers. In this webinar we welcome Marcel Birkner and Yoann Buch of Instana, who describe how the Instana team uses ClickHouse to power their solution, lessons they have learned, and how they integrated them back into Instana’s own ClickHouse monitoring features.

Version EVERYTHING: the Journey of Altissia into GitOps

In this fireside chat, Gregory Schiano, CTO of Altissia and Michele Mancioppi, Technical Product Manager at Instana, discuss how Altissia applies GitOps to the entire development process. Learn how Altissia leverages Git to manage their CI/CD, infrastructure deployment, application deployment, release management and APM configuration management. And why they automate as much as possible along the way.

Building a Culture of Observability in Your DevOps Team

As production environments become more distributed and ephemeral, it becomes increasingly difficult for DevOps and SecOps teams to understand their systems’ availability and performance. Despite the proliferation of monitoring tools on the market today, obtaining real-time visibility has never been more challenging.

Stop Worrying on Serverless and Learn to Love Pipeline Feedback

AWS Lambda is one of the defining technologies of the cloud-native shift in software development of the last few years. AWS Lambda empowers developers to quickly push code and immediately change the behavior of their applications. With that change, problems often come that need to be detected and solved just as quickly. Instana is the premier observability tool for cloud-native applications and has best-in-class AWS Lambda support. With Instana, detecting issues creeping into your Lambdas with new deployments happens in real-time with virtually no setup.

From Distributed Tracing to Logs and Back: How Decisiv Troubleshoots Issues

Observability in todays’ DevOps world builds on top of three pillars: logs, metrics and distributed tracing. Decisiv uses Instana and Humio to detect and troubleshoot issues in their production system in a matter of minutes. In this fire-side chat, Hunter Madison, Senior SRE at Decisiv, Michele Mancioppi, Product Manager at Instana and James Mountifield, Solution Architect Lead at Humio, will have a candid, 360 degrees chat on observability.

How to deploy and manage Elastic on Microsoft Azure

We recently announced that users can find, deploy, and manage Elasticsearch from within the Azure portal. This new integration provides a simplified onboarding experience, all with the Azure portal and tooling you already know, so you can easily deploy Elastic without having to sign up for an external service or configure billing information.


How one mobile company is using Grafana Enterprise for billing system observability and beyond

Calling or texting with a mobile phone may seem like a simple process, but behind the scenes, network providers are engaged in a constant exchange of transactions to pay each other for connecting their customers. If telecom companies don’t stay on top of the data and billing, they could be surprised with their own big bills at the end of each month. Cosmote, the largest mobile network in Greece, handles the challenge by using Grafana Enterprise.


Kong Konnect Enterprise & Elastic Container Service Anywhere (ECS-A)

One of the most powerful capabilities provided by Kong Konnect Enterprise is the support for Hybrid deployments. In other words, it implements distributed API Gateway Clusters with multiple instances running on several environments at the same time. Moreover, Kong Enterprise provides a new topology option, named Hybrid Mode, with a total separation of the Control Plane (CP) and Data Plane (DP).


Why Consolidating API Activities into an API Management Platform Could Benefit Your Organization

Whether you’ve made your first steps toward digital transformation or looking for ways to expand on the your current tech stack, you probably have at least one API in use. You know by now that APIs are more than pieces of code: they are products that can expand your business opportunities. They can facilitate your business’ growth with new capabilities and new revenue streams. But building and deploying APIs is only the beginning of the API lifecycle.


What are the Characteristics of an Effective API?

If you’re planning to upgrade your business technology, this almost certainly means working with an API. Either you’re building your own to integrate your on-premises technology, importing a third-party API for added functionalities, or monetizing your current capabilities. Regardless, you may find yourself working with a lot of APIs in the near future. But you may not know what to look for in searching for a high-quality API.


End-User Monitoring: Best Practices and Tools

Poor application performance, besides being a sign of potential problems, is a strong predictor of unhappy users—and unhappy users are likely to become former customers. So software organizations are always searching for ways to improve the performance of their applications. One of the most effective of such ways to improve performance is obtaining visibility of your app’s behavior—which is something that can be achieved through monitoring.


Jira Cloud Migrations: The Steps to Success

BDQ is a Zephyr Expert Partner and Atlassian Solution Partner based in London, England. Our core focus is ensuring that the Atlassian technology stack and Zephyr agile test management products deliver value to our customers through digital transformation. We provide consultancy, training, and workshops on implementing Zephyr Squad (previously known as Zephyr for Jira). Our goal is to empower teams to test effectively in agile scrum.


Typeform APIs & DreamFactory

DreamFactory specialises in REST API generation for any number of database types however an underrepresented benefit is the ability to mount and manage any third party API via a HTTP service connector such as a Typeform REST API. This gives you the ability to generate documentation and secure an existing API as if it were created natively within DreamFactory.

Observability won't replace monitoring

Recorded for the online CTO Summit on Tuesday, May 18th, 2021 on improving observability Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change?”

How to Launch Your New Data Engineering Strategy

When you secure a new data engineering position, it’s important to get off on the right foot. You need to respond to new data sources, data types, data sets, and applications efficiently. In the era of Big Data, this can be more than challenging. During this early stage of your job transition, you need to impress, and you can do this by re-thinking your data engineering strategy.


What are Prometheus Functions?

Prometheus is a platform for real-time systems and event monitoring and alerting. The Prometheus project is free, open-source, and available on GitHub. Originally developed at SoundCloud, Prometheus became a project of the Cloud Native Computing Foundation in 2016, alongside other popular frameworks such as Kubernetes. The core of the project is the Prometheus server, which acts as the system’s “brain” by collecting various metrics and storing them in a time-series database.


What is Prometheus Pushgateway?

Prometheus is a free and open-source software for real-time systems and event monitoring and alerting. Originally developed at SoundCloud, Prometheus became a project of the Cloud Native Computing Foundation in 2016, alongside other popular frameworks such as Kubernetes. To start using Prometheus, you’ll need a solid understanding of all of the tool’s functionality.


Using Audit Logs For Security and Compliance

Developers, network specialists, system administrators, and even IT helpdesk use audit log in their jobs. It’s an integral part of maintaining security and compliance. It can even be used as a diagnostic tool for error resolution. With cybersecurity threats looming more than ever before, audit logs gained even more importance in monitoring. Before we get to how you can use audit logs for security and compliance, let’s take a moment to really understand what they are and what they can do.


Shorten time to critical insights with Streaming SQL

Data and analytics have become second nature to most businesses, but merely having access to the vast volumes of data from these devices will no longer suffice. Leading enterprises realize that the speed of data presents a new frontier for competitive differentiation. It is imperative for organizations to reduce time-to-insights to gain a competitive advantage by responding decisively to competitors, fine-tuning operations, and serving fickle customers.


Elastic 7.13.0 released: Search and store more data on Elastic

We are pleased to announce the general availability (GA) of Elastic 7.13. This release brings a broad set of new capabilities to our Elastic Enterprise Search, Observability, and Security solutions, which are built into the Elastic Stack — Elasticsearch and Kibana. This release enables customers to search petabytes of data in minutes cost-effectively by leveraging searchable snapshots and the new frozen tier.


How to define your first business use case with ThoughtSpot

Companies today are faced with an analytics conundrum. On one hand, there’s a higher demand than ever for actionable business insights, but on the other there’s limited resources to deliver BI content to on-technical business end-users. To fill this gap, the industry is increasingly turning to the next generation of self-service analytics tools. These tools reduce time to insight, speed up insight to action, and also allow BI teams to focus on more strategic analytics work.


Top 15 Kubernetes Resources

While Kubernetes is a very powerful and comprehensive application, it can also be very complicated and confusing to new users. Thankfully, the community is great at pulling together to try to tame the Kubernetes beasts, and as more users join the platform, more handy tools to help you manage your cluster are developed. Kubernetes Resources range from everyday helper tools to development tools to troubleshooting tools, and in this article we’ll discuss fifteen of the best ones.


What Is APM?

Suppose your website’s sales volume per hour suddenly drops. Something’s wrong. You also notice a fluctuation in the time it takes for a customer to add the last item to their cart and finish checkout. In this time, they enter payment details, log in to a payment portal, and finalize the purchase. This takes, on average, four minutes. However, this number has suddenly spiked three-fold to 12 minutes. Something’s definitely wrong.


Blameless Runbook Documentation is Now Generally Available!

At Blameless, our mission is to provide teams with the tools they need to operationalize SRE and embrace a culture of resilience. We help teams automate toil and adopt best practices across integrated incident management, comprehensive retrospectives, service level objectives, reliability insights, and more. We are very excited to announce that Blameless Runbook Documentation is now generally available for all customers.

squared up

Is SquaredUp Dashboard Server the effortless alternative to Grafana?

Grafana is free and powerful - a mainstay in DevOps and IT dashboarding. It’s an open-source visualization platform that lets you visualize data in real-time from a variety of data sources. SquaredUp Dashboard Server is, at first glance, quite similar! You can dashboard just about any data to get real-time visualizations. All for free.

pandora fms

Do you already know what Active Directory is and how to use it with Pandora FMS?

As you may already know, in this blog, we’re so into answering the big questions. After answering in previous episodes what the meaning of our existence is or explaining everything you need to know about Office 365 Monitoring, in today’s episode we are going to discuss what Active Directory is. I hope you are very comfortable sitting in your respective gamer chairs or in your two-seater sofas, because here we go!


3 Steps to Optimize Collaboration Solutions and Drive Adoption Today

It’s hard to imagine our work lives without collaboration tools. Whether you attend Zoom meetings or brainstorm projects (and send the occasional humorous GIF) on Slack, these solutions have become foundational elements of the workplace – even moreso in recent times, when most workplaces became more digital than ever before.


The What and The Why of TLS Inspection

Connecting to nearly any web page today, you’re more often to see a URL that begins with “https://” instead of “http://”. Wondered what the “S” is for? It stands for “secure”, but more importantly, it identifies that the connection is taking place over a secure channel using the Transport Layer Security (TLS) protocol. But what is TLS, and beyond that, what’s a TLS inspection?


New Monitoring Capabilities for IBM Middleware Added to IBM Observability by Instana

Instana provides businesses with advanced application performance monitoring and observability capabilities, manages the performance of complex applications and software no matter where they reside and accelerates the efficiency of IT operations teams, development teams and DevOps teams. IBM Observability by Instana can be integrated with the IBM Cloud Paks (e.g., IBM Cloud Pak® for Integration and IBM Cloud Pak® for Watson AIOps).


Setting Up Your Service Desk - The People, Process, and Technology

The service desk acts as the primary support mechanism in organizations, managing customer contacts for assistance and access to services. Their primary purpose includes the following: The service desk can manage their daily challenges in many ways. Still, the design and architecture of delivering services and a set of robust communication channels, powered by sufficient automation, collectively help the service desk excel and provide an excellent customer/consumer experience.


Monitoring Cloud Environments at Scale with Prometheus and Thanos

In Mattermost, our monitoring solution is continuously evolving to meet our scaling infrastructure needs. Our previous architecture used Prometheus federation and was perfect for our small/medium infrastructure size, but was not able to scale in the way we needed. This post will explain how we used Thanos and the Prometheus operator to scale our monitoring infrastructure and meet our long-term storage needs.


Building a complete network security checklist

Understanding what to audit in a network can be chaotic and confusing. Building a complete network security checklist is crucial for organizations with computers connected to the internet or to each other. Think of it like an antivirus scan you might run on your computer to find Trojans or malware, except you’re scanning your entire network to find anything that may cripple it.


Introducing Datadog's Lambda extension

AWS Lambda extensions enable you to seamlessly integrate third-party tooling with your Lambda environment so you can run custom code or monitoring agents alongside your functions. We’ve partnered with AWS to create a Lambda extension that offers a more cost-effective, simplified process for collecting data from your functions.


How to Improve IT Service Desk Performance

IT Service Desks are developed as an efficient mechanism of delivering quick help whenever your employees need it. But as businesses grow, so does the request volume and the pressure on the technicians to attend every call and resolve a ticket. And with the onset of the work-from-home necessity induced by the COVID-19 pandemic, IT teams are struggling to efficiently support a remote workforce with minimum resources.


How to Manage Network Configurations + Best Software to Automate Configuration Management

Businesses both small and large require agility in how they handle device firmware and network configurations. For large networks especially, manual monitoring and change implementation can be inefficient. As such, more and more IT departments turn to automated network configuration management tools with bulk change capabilities.


The Importance of Log Management - Guide & Best Practices

Log management encompasses the processes of managing this trove of computer-generated event log data, including: There are two ways that IT teams typically approach event log management. Using a log management tool, you can filter and discard events you don’t need, only gathering relevant information – eliminating noise and redundancy at the point of ingestion.


How to Manage Your Monitoring with Subaccounts

The need to implement 360° monitoring of a multi-service infrastructure is almost a universal truth among growing companies. With an expanding pool of clients and services to monitor, segmentation is the key to smooth operation. Monitoring with subaccounts is prime management solution. The trick is to simplify your account structure without limiting your visibility. To evaluate, we’re going to dive to a cellular level. Size matters.


Visualize HAProxy Metrics with InfluxDB

HAProxy generates over a hundred metrics to give you a nearly real-time view of the state of your load balancers and the services they proxy, but to get the most from this data, you need a way to visualize it. InfluxData’s InfluxDB suite of applications takes the many discrete data points that make up HAProxy metrics and turns them into time-series data, which is then collected and graphed, giving you insight into the workings of your systems and services.


June 2021 Civo Roadmap Update

In October 2020 we released the community-driven roadmap for 2021. It's time to revisit and see all the things we have completed from the list! I am very proud to say that at Civo we have taken the community suggestions and implemented most of them during the launch on May 4th 2021. Let's dive into each of the features listed in the original blog post and see where we are with the 2021 Civo Roadmap.


How to Test a Website on Different Browsers using Testsigma

There are a plethora of browsers available in the market for both web browsing and mobile browsing such as Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Opera, etc. Now, the challenge here is that no one browser is similar to others or works in a similar fashion. A website may look and function differently on different browsers which can result in a loss in revenue.

console connect

Understanding The Move To Intelligent Networking

More CIOs are seeing the value of network automation, which can improve network efficiency and cost, as well as help them manage increasingly complex IT environments. But like the adoption of any new technology, network automation presents a number of challenges and considerations for CIOs. In our recent webinar, PCCW Global’s CTO Paul Gampe and VP of Development and Operations Jay Turner shared some tips and insights into how to begin the move to intelligent networking…


Pushing Past Pilot Paralysis to Launch and Scale IIOT Use Cases

With billions of industrial IoT (IIOT) devices in place, generating massive volumes of data from “the edge,” the potential for proof of concept success for use cases in the factory can be paralyzing. While the value of this digital revolution, aka Industry 4.0, is clear, realizing the full promise has been slow. Research and real-life experience from Accenture shows that many manufacturers get stuck early on or can’t get beyond proof-of-concept pilots to scale.


The Four Upgrade and Migration Paths to CDP from Legacy Distributions

The move into any new technology requires planning and coordinated effort to ensure a successful transition. This blog will describe the four paths to move from a legacy platform such as Cloudera CDH or HDP into CDP Public Cloud or CDP Private Cloud. The four paths are In-place Upgrade, Side-car Migration, Rolling Side-car Migration, and Migrate to Public Cloud.


10 Best Data Analysis Tools for Data Management

Data analysis is a key component for operating a successful business in today's tech-savvy world. When analyzing data sets, however, every business has its own needs. While some companies employ data scientists to work with complex big data, others have fewer and less complicated data sources that even non-technical users can navigate. Your specific needs will influence the type of tool your company chooses for data management.

Kristina Robinson | Understand and Visualize Your Data with InfluxDB Cloud | InfluxDays EMEA 2021

Learn how you as a developer can use our InfluxDB Cloud web interface to ingest, explore, analyze, and understand your data. We highlight new capabilities and show you some tips and tricks to get the most out of the InfluxDB Cloud Platform.

How to Consolidate OSS Data into a Cloud Account

In this post, we will describe a simple way to share data from multiple InfluxDB 2.0 OSS instances with a central cloud account. This is something that community members have asked for when they have OSS running at different locations, but then they want to be able to visualize some of the data or even alert on the data in a central place. Please note that while the method presented here is simple and fast to set up, it has many limitations which may make it inappropriate for your product use case.


ITSM Buyers' Guide: 7 Use Cases to Define Your ITSM Goals

Attempting an upgrade or switch to a new ITSM tool is obstacle-ridden for IT directors. From having to address fears surrounding the cost of switching vendors to assessing service management maturity, building a case around why and how an ITSM can advance the business can be a harrowing feat. Thankfully, Info-Tech pulled together this selection guide.