Latency, the delay before the transfer of data, is one of the critical user experience measurements for many technology solutions, and one of the top, when judging the quality of end-user experience on Citrix Virtual Apps and Desktops. Why is Citrix slow? Have you ever received a “Citrix is slow” user complaint? I will expect the answer to be yes. It is very common, even more so for remote workers.
Most of you know that one of the most important user experience metrics in a Citrix environment is the logon time. A 2018 survey by eG Innovations and DABCC found out that Citrix logon time was the number one problem for administrators: 59% of respondents rated logon time as their biggest problem. There are many best practices to improve Citrix logon times. Slowness during the logon processing can, of course, increase logon times. Issues with group policies or slow profile loading is often a cause.