Digital Experience Monitoring

The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.


How Cox Automotive's IT Operations Team Relies On Monitoring To Help Bring 27 Company Brands and Over 700 Applications Under One Roof

Cox Automotive is a global company with over 40,000 auto dealer clients across five continents. The company, which houses Kelly Blue Book, Autotrader, and 25 other brands, was built through acquisitions. Its IT Operations team is tasked with bringing them together under the Cox Automotive umbrella and ensuring “a good, consistent experience” for its customers worldwide.


Proactively Monitor VPN Performance for the Hybrid Workforce

A Virtual Private Network, or VPN, allows remote employees to create a secure connection to the corporate network for accessing resources. These connections essentially tunnel from a computer or mobile device through a VPN server, often through the public Internet. VPN technology has been around since the mid-1990s, but its usage is now going mainstream due to Covid.

How to Monitor Microsoft 365 OneDrive Application

Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.

How to Monitor Microsoft 365 Azure Active Directory (AAD)

Monitor Microsoft 365 Azure Active Directory (AAD) with Exoprise CloudReady. AAD is an enterprise multi-tenant cloud directory and identity management service. In your business, employees who work from home remotely or the office rely on Azure AD to log in to multiple Office 365 services and access them through a single set of cloud credentials.

Troubleshooting End-User Issues With a DEM Tool

In the last decade, businesses have made massive investments in the digital economy with the goal of increasing operational efficiency and improving their customer or end-user experience. However, it isn’t rare for businesses to incur losses due to poor page load speed, failed transactions, or website errors. This is why businesses need to track end-user experience in real time and resolve issues quickly.

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Webinar featuring IDC's Mark Leary: Make your IT operations future-proof with the Branch of One architecture

At the start of the pandemic, IT organizations had to undergo radical changes to support remote work. Given the urgency to shift to remote operations, IT admins opted for band-aid solutions to retain business continuity and stay connected to the core of their networks from remote locations. But now, many organizations are moving toward hybrid workforce options with employees choosing to work from both their home and office locations.


Web Experience Monitoring for End-Users

Exploring the Internet and accessing SaaS applications via a web browser such as Google Chrome, Firefox, or Microsoft Edge is commonplace today. At times, end-users visiting apps through multiple channels face performance issues of slow Wi-Fi (Network) speed, increased page response times (TTFB), and long page load times resulting in end-user dissatisfaction and frustration.