At the start of the pandemic, IT organizations had to undergo radical changes to support remote work. Given the urgency to shift to remote operations, IT admins opted for band-aid solutions to retain business continuity and stay connected to the core of their networks from remote locations. But now, many organizations are moving toward hybrid workforce options with employees choosing to work from both their home and office locations.
Software has the power to make the world a better place - but the real hero's are the people behind the code along with the technology they use to ship better software, faster. Today we're going to be looking into the top 10 error monitoring tools on the market to help you find the best solution for you and your team. Fortunately, there are plenty of innovative companies providing more powerful tools than ever before, all designed to make your life easier.
Service Watch for Real User Monitoring (RUM) has come a long way. Our last product update announcement talked about new layouts for Service Watch Browser (SWB) and Service Watch Desktop (SWD). These new layouts and widgets provide IT with a holistic end-user experience score. If we try to use business-critical application services from home (or call it #WorkAnyWhere), the experience is often not the same as working from corporate headquarters. Service Watch closes this gap with its browser and desktop passive monitoring solution, enabling IT to collect 1000's of advanced metrics for accelerating troubleshooting.
Automating incident recovery has inculcated rhythm to systems. But ITOps need more than automation. And, that is the acceleration of automated incident recovery. 79% reported in a survey that adding more IT staff to address IT incident management is not an effective strategy. Incident recovery needs accelerated intelligent automation. The two core outputs when accelerated are better and faster Incident Diagnosis and Resolution.