On Call


Improve your on-call experience with Datadog mobile dashboard widgets

Life happens—even when you’re on-call. You can’t take your laptop everywhere, but whether you’re on the train, at dinner, or at the gym, you can count on the Datadog mobile app for access to key data about the status and performance of your applications. Now, you can use Datadog mobile widgets to build an on-call mobile dashboard directly on your phone’s home screen, so it’s even easier to track the data you care about from anywhere.


Evaluating Splunk On-Call Alternatives

Splunk On-Call (Formerly VictorOps) is a popular incident response and on-call management platform that allows engineering and operations teams to collaborate with ease and resolve issues faster. As part of the Splunk Observability Suite, Splunk On-Call is combined with related products to achieve the goal of bringing monitoring, troubleshooting, and investigation, into a single, comprehensive view — simplifying the process from incident detection to resolution.


3 Things to Consider When Investing in On-Call Scheduling Software

On-call scheduling software modernizes the way healthcare administrators assign responsibilities to care team members. The software helps create an equitable workforce among care teams and eliminates manual errors during the on-call scheduling process. Administrators can set up digital schedules to contact the right clinicians at the right time. This ensures that on-call providers quickly resolve patients’ issues to improve patient experience.


Has the firefighting stopped? The effect of COVID-19 on on-call engineers

With digital becoming the primary channel for work, education, shopping, and entertainment in the last 18 months, it’s no surprise that workloads for technical teams and on-call engineers have increased. Data from PagerDuty’s inaugural platform insights report, The State of Digital Operations, highlights this reality. As of July 2021, the average number of events managed daily by PagerDuty is 37 million, with 61,000 of those being critical incidents.


How Squadcast Benefits On-call Engineers - Part 1

It is difficult to stay completely reliable in an always-on world. So it's very important to choose the right Incident Management solution that can solve your problems. In this blog, we have highlighted the benefits of Squadcast and why you should adopt it. “Being on-call sucks!" Often incident response teams use this phrase when talking about their on-call experiences. Despite using best practices for managing infrastructure, incidents do occur from time to time.


Improving your team's on-call experience

Your engineers probably dislike going on-call for your services. Some might even dread it. It doesn't have to be this way. With a few changes to how your team runs on-call, and deals with recurring alerts, you might find your team starting to enjoy it (as unimaginable as that sounds). I wrote this article as a follow-up to Getting over on-call anxiety.