Blameless

San Mateo, CA, USA
2017
Jan 13, 2022   |  By Emily Arnott
At Blameless, we want to embrace all the benefits of the SRE best practices we preach. We’re proud to announce that we’ve started using a new system of feature flagging with canaried and iterative rollouts. This is a system where new releases are broken down and flagged based on the features each part of the release implements. Then, an increasing subset of users are given access to an increasing number of features.
Jan 10, 2022   |  By Noor-ul-Anam Ruqayya
Wondering about Cloud-Native Development? We explain what cloud-native development is and how it can help build fast and reliable applications.
Jan 6, 2022   |  By Matt Davis
Part of the trepidation of being on-call is encountering unfamiliar emergency scenarios where we are surprised by suddenly not knowing how to do our jobs. We feel lost and alone, complicated by the world around us, powerless to resolve or even mitigate the problem. On-call need not be a solo affair full of fear and anxiety. There are ways we can employ practice and open collaboration outside of incidents to prepare us better.
Jan 5, 2022   |  By Emily Arnott
We talk about reliability a lot from the context of software engineering. We ask questions about service availability, or how important it is for specific users. But when organizations face outages, it becomes immediately obvious that the reliability of an online service or application is something that impacts the entire business with significant costs. A mindset of putting reliability first is a business imperative that all teams should share.
Jan 5, 2022   |  By Emily Arnott
As organizations progress in their reliability journey, they may build a dedicated team of site reliability engineers. This team can be structured in two major ways: a distributed model, where SREs are embedded in each project team, providing guidance and support for that team; and a centralized model, where one team provides infrastructure and processes for the entire organization.
Dec 28, 2021   |  By Emily Arnott
As the new year approaches, we at Blameless like to ponder the future of Reliability Engineering. For 2021, we predicted that the practice of site reliability engineering (SRE) would continue to grow in terms of adoption, we would see adoption increase faster among smaller organizations, and SRE practices would get more attention to drive adoption compared to hiring. We’re sure you’ll agree that these trends have indeed strengthened in the last year.
Dec 21, 2021   |  By Noor-ul-Anam Ruqayya
Wondering about Incident Management Software? We explain the best incident management software tools and how they work.
Dec 16, 2021   |  By Myra Nizami
Wondering about CloudOps? We explain what CloudOps is, how it relates to DevOps, and how teams can use CloudOps to best manage cloud-native development.
Dec 14, 2021   |  By Emily Arnott
In SRE, we believe that some failure is inevitable. Complex systems receiving updates will eventually experience incidents that you can’t anticipate. What you can do is be ready to mitigate the damage of these incidents as much as possible. One facet of disaster readiness is incident response - setting up procedures to solve the incident and restore service as quickly as possible. Another strategy involves reducing the chances for failure with tactics like reducing single points of failure.
Dec 9, 2021   |  By Myra Nizami
If you are optimizing your current DevOps processes, we can help. We’ll explain the 7 key principles of DevOps and how to put them into practice.

Blameless offers the only complete reliability engineering platform that brings together AI-driven incident resolution, blameless postmortems, SLOs/Error Budgets, and reliability insights reports and dashboards, enabling businesses to optimize reliability and innovation.

Enabling modern software businesses to adopt SRE best practices:

  • Incident Resolution: Use AI to engage the right people and teams in the right way to stop problems fast, ensure customer satisfaction and prevent incidents from happening again.
  • Blameless Postmortems: Learn without pointing fingers, ensuring continuous improvements. We automatically bring relevant information, proper context and industry best practices to your postmortem process.
  • SLOs/Error Budgets: Create SLOs and see your remaining error budgets with the SLO dashboard. Teams gain insight into what parts of the business are consuming the error budget, allowing them to make informed decisions between releasing new features and reliability.
  • Reliability Insights: Blameless will allow your business to consume event data across your entire DevOps stack, query the data, and create custom dashboards, meaning teams can quickly find signals amongst their DevOps data noise.

The Complete Site Reliability Engineering (SRE) Platform.