Waltham, MA, USA
May 4, 2021   |  By Sidharth Kumar
Working from home is no longer an option but a necessity. Millions of Americans are now part of this "work from home" experiment triggered by Covid-19. There may be no turning back as employees and businesses choose this new emerging model. Remote workers are likely here to stay. According to a Gartner 2020 survey, 82% of business leaders surveyed plan to allow their employees to work remotely for part of the time and half of them intend to allow their employees to work remotely in the future.
Apr 27, 2021   |  By Team Exoprise
This early AM on the East Coast, Teams experienced an access outage. The Exoprise sensors detected this outage an hour before Microsoft published a report on the issue. Here’s an example of what you get when you attempt to sign in, fresh, to Microsoft Teams.
Apr 9, 2021   |  By Team Exoprise
Monitor and Troubleshoot Remote Work Application Performance.
Apr 6, 2021   |  By Sidharth Kumar
If you haven’t signed up for our upcoming April 21 Work Anywhere Webinar with Exoprise and Forrester, now is a good time. The webinar highlights the challenges that businesses face today due to Covid disruption and innovative solutions to mitigate these challenges. Millions of Americans now work from the comfort of their home using Microsoft 365, Teams, Zoom, and other critical SaaS application services for their daily activities.
Apr 1, 2021   |  By Team Exoprise
Exoprise CloudReady provides early detection of mission-critical mail outages. On March 15, Microsoft had a service outage worldwide that impacted its services such as Teams AV, Yammer, OneDrive, and Azure Active Directory. Users reported not being able to login into either of these services and were getting timeout messages. Exoprise detected the issue earlier at 3 pm EST (40 mins before Microsoft reported it) and was able to immediately relay the news to its customer base.
Apr 1, 2021   |  By Team Exoprise
Just about 2 weeks after its most recent outage, Microsoft experienced a severe DNS outage Thursday Evening at approximately 21:30 UTC on 01 Apr 2021. That’s the official start of the outage from Microsoft. But we all know that official starts and actual starts are often different. Exoprise DNS and server monitoring caught the error about 10 minutes earlier (not our biggest amount of headroom for an outage) but that is frequently the nature of DNS failures.
Mar 30, 2021   |  By Sidharth Kumar
It’s been more than half a year since I joined Exoprise. When Covid-19 struck last year, it became clear that companies would expand their hiring requirements beyond local regions and find suitable candidates (just like me!). Remote work and the requirement for on-boarding remote workers no longer became a luxury. This is reflected in job portals and HR sites such as Indeed and Glassdoor where they began to insert a new tag “Remote WFH Option Available”.
Mar 3, 2021   |  By Sidharth Kumar
Gain access to Exoprise CloudReady and Service Watch and take advantage of Azure's scalability, reliability, and agility.
Mar 2, 2021   |  By Sidharth Kumar
In today’s modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available.
Mar 1, 2021   |  By Sidharth Kumar
Microsoft Teams is everywhere. Not surprisingly, during the pandemic, the number of daily active users for Teams increased to 75 million in 2020. More and more people are WFH and companies are becoming virtual. Personal meetings are fading now, and Teams poises to become the next best collaboration tool. According to a Riverbed study, 64% of US employees are now working from home because of the Covid pandemic. In turn, Microsoft Teams optimization has become a critical topic for Operations and Network personnel.
Apr 21, 2021   |  By Exoprise
Digital Experience Monitoring is becoming the norm as the pandemic forces employees to work remotely. Enterprises need to ensure a great end-user digital experience using techniques like Synthetics and Real User Monitoring (RUM). Let Microsoft 365 performance issues not hold you back to transition to a digital remote work future.
Mar 8, 2021   |  By Exoprise
In this video, we will demonstrate how to deploy an Exoprise Teams AV Sensor to proactively monitor Teams Audio Video performance from any vantage point. You will see how to monitor Teams AV performance issues from throughout the world and remote locations. Track real-time statistics and call quality metrics such as Packet Loss, Jitter, RTT all seen from the perspective of the Teams Client / WebRTC protocol.
Mar 2, 2021   |  By Exoprise
In this video, we’ll cover the basics of getting started with Exoprise CloudReady and how to set up your first sensor to monitor Microsoft 365 SharePoint from your own locations or behind the firewall. You will learn how to quickly install the management client, add a private site, deploy a SharePoint sensor and visualize the data in the CloudReady platform all in under 5 minutes. CloudReady supports deploying private sensors behind your firewall or public sensors in the cloud for synthetic transaction monitoring. Service watch, on the other hand, can be deployed for real user monitoring of remote user issues.
Jan 29, 2020   |  By Exoprise
Watch an overview video of Exoprise CloudReady and learn how to optimize SaaS apps. Digital Experience Monitoring (DEM) is a requirement in this day of never-ending cloud and network transformations. As applications have now shifted to the Cloud and Software-as-a-Service, IT leaders and network architects must ensure optimal end-user experiences across applications, networks, and services. Exoprise CloudReady provides visibility and deep insight into the digital experiences across SaaS services, network transformations, and cloud/app migrations.
Oct 2, 2017   |  By Exoprise
Complete Network Intelligence for Microsoft 365, Office 365, Azure, AWS, and SaaS by Exoprise CloudReady. The platform offers the best synthetic monitoring solution and end-to-end visibility into performance issues faced today by IT leaders and executives. Collect deep metrics about your application, service, and network to accurately pinpoint the issues and troubleshoot faster.
Jun 12, 2015   |  By Exoprise
Exoprise CloudReady integrates directly with Office 365 using the Office 365 Communications API, giving IT teams a unique three dimensional view into the health and performance of their Office 365 service, and helping them keep users online and happy.
Sep 15, 2014   |  By Exoprise
In this video we show you how to deploy sensors to public sites. Public sites are sites that are managed in the cloud by Exoprise and available to you so you can monitor locally hosted apps and services, like ADFS, or public cloud apps and services, like Salesforce.com, Dropbox, and Office 365 from points in the cloud.
Jul 8, 2014   |  By Exoprise
Alarm configuration is an important part of getting your CloudReady environment working effectively for you. This video shows you how to adjust alarm settings so you get alarms when you need them and not when you don't.
Jun 16, 2014   |  By Exoprise
Alarm configuration is an important part of getting your CloudReady environment working effectively for you. This video shows you the basics of creating and configuring alarms.
May 15, 2014   |  By Exoprise
CloudReady gives you a number of ways to tune your dashboard display so you can focus on the sensors that matter most to you.
Feb 16, 2021   |  By Exoprise
Businesses around the world are striving to accelerate digital transformation and increase IT visibility but tool incompatibility and API integration can be obstacles. This white paper shows how Exoprise CloudReady can be easily integrated into tools such as ServiceNow, Splunk, PagerDuty, MoogSoft, Slack, etc., and streamline incident management.
Nov 9, 2020   |  By Exoprise
To ensure a successful migration to Office 365 and the required network transformations, Exoprise CloudReady was selected and utilized by this global manufacturer to ensure excellent employee digital experiences, high availability, and superior performance. Download and read this case study to learn about all of the benefits this company receives in utilizing Exoprise solutions.
Nov 8, 2020   |  By Exoprise
With the shift to Software-as-a-Service and Cloud nearly complete, organizations can optimize their end user experience and network operations with the power of crowd-sourcing. For decades, Internet-based sharing has improved the lives of billions. Now, companies can take advantage of sharing when it comes to protecting and optimizing the very the thing that connects us, the Internet!
Nov 8, 2020   |  By Exoprise
Exoprise CloudReady makes it easy to monitor the availability, performance, and quality of the end to end infrastructure that delivers Audio / Video Conferencing (meetings) through systems like Zoom US. Many organizations utilize cloud-based conferencing to service Work From Home mandates, telecommuting or emergency communications.
Jan 14, 2019   |  By Exoprise
These best practices collected by the experts at Exoprise will help you take control of your apps in the cloud while avoiding common pitfalls that can lead to extended outages and unhappy users.

We help you find and fix issues with your cloud apps fast. Exoprise is the leading solution provider for monitoring SaaS services like Office 365, Box, Dropbox, Salesforce.com and more.

CloudReady utilizes Active Monitoring or synthetic transactions to emulate real users accessing your cloud services like Office 365. Monitor the entire Office 365 suite including Exchange Online, SharePoint Online, Skype for Business and everything in-between. Troubleshoot, detect outages and guarantee SLA compliance for any SaaS or Web application from behind the firewall or from locations throughout the world.

All the features you need to be your company's hero:

  • Crowd-Powered Analytics: Instant network benchmarks. See how your bandwidth, latency, and cloud health compares to enterprises from all across the globe.
  • Any Branch, Any Location: Deploy anywhere — any branch, any laptop, any device for continuous end-to-end network visibility.
  • Monitor ALL of Office 365: Deep and wide with complete support for SharePoint, Exchange Monitoring, Microsoft Teams, Skype for Business and Everything-in-between.
  • User Experience for Any Web App: Monitor the end-user experience for any Web App, any Cloud, Any Location. Know instantly when there’s an outage and where to fix it.

End-to-End Performance & Availability Monitoring for ALL Your Apps.