FireHydrant

Manhattan, NY, USA
2017
Oct 28, 2020   |  By Rich Burroughs
HashiConf Digital October 2020 was the second HashiConf to be held online due to the coronavirus pandemic. It was held on October 14 and 15 on HashiCorp’s digital event platform. As of this writing, recordings of the talks are available on the platform, but they will be posted soon to HashiCorp’s YouTube channel.
Oct 16, 2020   |  By The FireHydrant Team
We’re pretty sure using a real incident to test a new response process is not the best idea. So, how do you test your process ahead of time? In this video, FireHydrant CEO, Robert Ross, shared how our customers leverage best practices to break, mitigate, resolve, and fireproof incident processes.
Oct 8, 2020   |  By Rich Burroughs
FireHydrant’s Slack integration is a great way to speed up your incident response, especially if FireHydrant Runbooks is automatically creating channels in your Slack workspace for each incident. “But what happens after the incident?” First of all, you shouldn’t have to manually archive those Slack channels; especially when you don’t want them clogging up the Slack navigation bar.
Oct 1, 2020   |  By Dylan Nielsen
The ability to automate your incident response process means you can start responding to incidents faster. So it’s easy to see why FireHydrant Runbooks is so popular within the platform. When you let automation take over, you can spend more focus fixing problems and keeping your customers happy. Now with the addition of conditions, you can create even more powerful automation.
Oct 1, 2020   |  By Rich Burroughs
Our release of conditions in FireHydrant Runbooks has made it easier for teams who rely on email to communicate with key stakeholders or a distribution list. 💡If your team uses Slack, and you haven’t already installed our Slack integration, you should definitely check it out as it’s the easiest way to automate updates to channels when the status of an incident changes.
Sep 22, 2020   |  By Bobby Tables
I have a beef with companies that don’t expose nearly everything their product can do with an API. I get anxious wondering, “why can I only do some of the things via the API? How is this sausage made?” Sure, there are plenty of examples of endpoints that shouldn’t be exposed, such as changing passwords probably should be kept private. Regardless, there are tons of examples of products that I can type in a field in the UI, but that field isn’t available in the API.
Sep 3, 2020   |  By Mark Starkman
Almost everyone knows that working with third-party APIs can be challenging. Sometimes the errors happen unexpectedly. Sometimes the error information that you receive is inaccurate. While most people feel these pains acutely, I’d like to share how we answer these challenges at FireHydrant and how it’s helped us avoid headaches and stress.
Sep 3, 2020   |  By Rich Burroughs
DevOpsDays Chicago 2020 was held on September 1, online. It was the first time the conference was held virtually due to the coronavirus pandemic. I was excited to attend for a couple of reasons. First, DevOpsDays Chicago is one of the better known and respected DevOpsDays held in the US. I’d never been able to attend it before, so it was great to get the opportunity. Also, I’d been missing the DevOpsDays community.
Aug 26, 2020   |  By Rich Burroughs
KubeCon + CloudNativeCon Europe 2020 Virtual happened online, August 18-20. It was the first virtual KubeCon, due to the coronavirus pandemic. I was happy to attend, although this was the second straight virtual conference I’ve participated in that ran on Amsterdam time. I did make it up for the 4 AM Pacific time start, though, and I was ready to go. As I got settled in, in front of my laptop, I knew I would be missing the hallway track a lot.
Jul 28, 2020   |  By Dylan Nielsen
Incident response doesn’t only happen in Slack, so today we’re happy to announce our integration with Zoom to create incident bridges automatically. Using the power of FireHydrant Runbooks, a Zoom meeting can be added with fully customizable titles and agendas based on your incident details. Let’s dive into how it works.
Oct 15, 2020   |  By FireHydrant
We’re pretty sure using a real incident to test a new response process is not the best idea. So, how do you test your process ahead of time? In this video, FireHydrant CEO, Robert Ross, will share how FireHydrant customers leverage best practices to break, mitigate, resolve, and fireproof incident processes. We’ll show you how to use chaos engineering philosophies to stress test 3 critical parts of a great process.
Sep 29, 2020   |  By FireHydrant
FireHydrant CEO, Robert Ross, demos the FireHydrant platform during Chaos Conf 2020.
Jun 25, 2020   |  By FireHydrant
How to declare an incident on FireHydrant using our Slack integration.
Jun 25, 2020   |  By FireHydrant
A tutorial on setting up Incident Runbooks within FireHydrant.
Jun 25, 2020   |  By FireHydrant
Apr 29, 2020   |  By FireHydrant
Take a quick tour of our product with me. We'll create an incident, see our SEV1 runbook kick off, and triage and eventually create a retrospective report.
Jan 29, 2020   |  By FireHydrant

Utilize SRE best practices using FireHydrant’s incident response platform to organize, investigate, and remedy faster.

FireHydrant helps teams respond to service disruptions easily and effectively. By allowing teams to “rally the troops” with only a few clicks and assign incident roles to responders, responsibilities are quickly defined and allow people to focus on what matters: restoring service.

Organize, Investigate, Remedy and Prevent faster with FireHydrant:

  • Teams: Fill out your SRE roles and assign members to instantly delegate responsibility in an incident. Assign who owns what components to get the right people on the job.
  • Slack Integration: If you're using Slack, FireHydrant gets even better. Quickly open incidents, notify other channels, and assemble your team easily all without leaving Slack.
  • The Service Catalog: Keep a catalog of your environments and the things running in them with our service catalog feature. Make it easy to quickly find all of the gears of your product.
  • The Changelog: Fire's typically start when something changes. That's why we offer a one stop shop for you to log all of the change occuring in your stack.
  • Incident Logs: While you're fighting a fire, FireHydrant will transparently keep track of changes and Slack chat in your incident log automatically. You can easily filter notes and chat as well.
  • Post mortem: Easily access all prior incidents with fine grain filtering to help make actionable changes to keep your system robust.