Ahmedabad, India
Oct 19, 2020   |  By Motadata
As the BFSI market gets more crowded, the only real differentiation available for businesses in this industry comes down to superior customer experiences. And this applies to both the internal teams and external customers. If the IT teams at the firm get the right type of support, they can work more efficiently and provide a seamless experience to the external customers.
Oct 17, 2020   |  By Motadata
When it comes to network monitoring all types of IT infrastructure ranging from consolidated to distributed workload conditions even the largest insurance company face challenges. Although, the organization gets access to a large human capital base, enjoys the trust & brand equity of millions of customers, and always has resources to immediately address its strategic concerns. But still to monitor the hybrid IT environment and get a comprehensive picture is in itself a challenge!
Sep 25, 2020   |  By Motadata
Almost every single industry is now facing some form of convergence. Generally, it begins with optimizing a process and then optimizing the enterprise management systems for federating the management of each process. For the services industry, this convergence between systems has primarily been within the bounds of information technology. Manufacturing has an entirely different story to tell.
Sep 23, 2020   |  By Motadata
With the growing focus on human capital management, the concept of employee experience has embedded itself into IT service management. The changing global landscape means that employees working from any remote corner of the world expect seamless service delivery irrespective of different channels, time-zones, or even devices.
Sep 18, 2020   |  By Motadata
The network monitoring teams can now tap into Internet-of-Things, software-level network, and cloud-based services to ensure maximum uptime and optimal network performance. However, adapting to these technologies would mean defining new practices for legacy architecture integration, reengineering the monitoring workflow, and evaluating the toolkit for enhancing comprehensive and layered network management.
Sep 16, 2020   |  By Motadata
For many organizations, knowledge management is often considered a technology problem. This is why when they implement knowledge management, the execution is often rendered unsuccessful because the processes and the kind of articles that are created are too complicated for people to use. ITIL knowledge management is defined as the process of capturing, processing, storing, and sharing knowledge across the enterprise.
Sep 12, 2020   |  By Motadata
Cloud and digital transformation have made business operations more efficient than ever. However, with more connected tools, devices, and platforms, monitoring has become a major challenge for IT professionals. Here is a simple analogy – imagine, you are the captain of a ship with thousands of passengers. The entire ship’s control rests in your hands. To better understand what is going on in your ship, you have installed various tools.
Sep 10, 2020   |  By Motadata
The client in consideration is one of the largest engineering, procurement, and construction (EPC) companies in India. With projects covering over 14 states in the country, its portfolio of services and offerings is widely diversified. It primarily engages in three forms of businesses – civil construction, road & highway development, and manufacturing.
Aug 27, 2020   |  By Motadata
IT Service Desks are developed as an efficient mechanism of delivering quick help whenever your employees need it. But as businesses grow, so does the request volume and the pressure on the IT service desk agents to attend every call and resolve each ticket. And with the onset of the work-from-home culture induced by the COVID-19 pandemic, IT teams are struggling to efficiently support a remote workforce with minimum resources.
Aug 25, 2020   |  By Motadata
Imagine a scenario where your Network Monitoring team has a group of very talented, organized, and focused technicians. Close to half of them are engaged in monitoring the system almost throughout the day. They can take care of the issues and problems as soon as they arise, and you are never facing any downtime. This is an ideal case scenario, right?
Oct 7, 2020   |  By Motadata
A quick overview of our powerful ITSM tool ServiceOps. It has all the functionalities you would need to provide a seamless IT service delivery. This video highlights the key modules and features that will give you a reason to try Motadata ServiceOps ITSM tool.
Apr 7, 2020   |  By Motadata
Introducing Motadata ServiceOps! An ITIL compliant IT Service Management platform which offers a single point solution that is simplified, easy-to-use and deploy, meeting the IT operation management and automation requirements. It eliminates manual complexities, encourages self-service, offers a modern interface to improve user experience, and provides meaningful insights that improve the overall quality of IT services.
Dec 19, 2019   |  By Motadata
Mr. Alex Mijares - Information Technology Officer from Bases Conversion and Development Authority (BCDA) shares his experience of Motadata Network Monitoring Product Suite. Comprehensive Reporting, Customization flexibility and User-friendly GUI are few of the features which are Alex's personal favorite.
Dec 4, 2019   |  By Motadata
Motadata collects, indexes, monitors and analyses any kind of log data. The log data contains a categorical record of all activity and behavior that affects your company and keeps a real-time check on ongoing activities across your IT infrastructure. In case anomaly is detected, one can gather relevant log data quickly in case of a security breach.
Nov 19, 2019   |  By Motadata
A quick overview of our ITIL compliant incident management module that helps you to respond, report, investigate & prevent an incident/request impact. It offers a robust life-cycle that securely consolidates and relates incident data with other ITIL processes for analysis all powered by useful automation.
Nov 6, 2019   |  By Motadata
Motadata's Network Configuration Management helps users deploy policy compliant configurations, alerts them on out of process changes, monitors devices for configuration changes, backup and restore device configurations, manage configuration changes. It works in a multi-vendor environment and it can work with almost all the devices on your network.
Sep 30, 2019   |  By Motadata
A quick overview of our latest, powerful ITSM tool that streamlines IT service delivery using automation and collaboration; this video highlights key modules and features that will give you a reason to try out Motadata ITSM tool.
Jun 28, 2019   |  By Motadata
ITIL Availability Management ensures that the level of service availability delivered in all services is matched to or exceeds the current and future #business requirements, in a cost-effective and timely manner. Objectives of #AvailabilityManagement, provides a point of focus and management for all availability-related issues in a smart city.
May 15, 2019   |  By Motadata
Anis Choudhury, Regional Manager, Motadata shares his thoughts on the importance of effectively monitoring bank's & financial services' IT infrastructure at Elets #BFSI Gamechanger Summit. He highlighted how Motadata's unified product suite enables organizations to monitor all the components with real-time data for IT security, increased operational efficiency and improved key decision making through #logmanagement & #networkmonitoring.
Mar 28, 2019   |  By Motadata
In this video we will walk you through 4 modules of Service Desk i.e. Incident Management, Problem Management, Change Management and Knowledge Management.
Jan 17, 2020   |  By Motadata
Log management can be seen as both challenge and as an opportunity, the key is to derive intelligence out of it.

Motadata is an IT monitoring and management software that derives business insights by real-time processing, correlation and intelligent visualization of IT network and security information data. It can collect data from multiple sources, in any format, and analyze it for insights. It unifies traditionally separate IT monitoring data from network devices, server instances, virtual machines, cloud deployments, applications and web servers of NOC and log analytics from SOC in a single powerful platform.

With the increasing complexity of today’s heterogeneous networks, it has become imperative for organizations to invest in a robust IT Operations platforms that not only Monitors, Tracks, Analyses but also Resolves issues even before they impact the end users. Motadata offers a unified product suite consisting of Network Monitoring, Bandwidth Monitoring, Log Management, Configuration Management, Asset Management, Helpdesk, Servicedesk & more under one single platform.

Unified Product Suite for IT Operations and Big Data Analytics:

  • IT Service Management Platform: The ITIL Compliant ITSM platform organizes information, automates workflow, eliminates manual/back-end complexities and encourages self-service for maximum productivity and superior user experience for servicedesk or helpdesk.
  • Infrastructure Intelligence Platform: Motadata’s Infrastructure Intelligence Platform (IIP) proactively monitors & optimizes all network devices, servers, and applications across IT infrastructure to manage network for fault and performance for maximum uptime with network monitoring.
  • Data Analytics Platform: Analyse your machine data to identify trends and unleash undiscovered insights from the vast untouched machine data with Elastic search precision with our bandwidth monitoring & log management in data analytics platform.

Complete Visibility Across Your Dynamic Infrastructure with Wholesome Network Monitoring.