OnPage

Waltham, MA, USA
2011
Oct 12, 2021   |  By Christopher Gonzalez
The patient-centered care (PCC) model enhances the way providers interact with patients during the care delivery process. Clinicians that show compassion and empathy toward patients are more likely to achieve meaningful, positive doctor-patient relationships. Indeed, care teams that prioritize PCC have a proven approach to improving patient satisfaction and increasing patient retention.
Sep 29, 2021   |  By Ritika Bramhe
IT organizations, such as managed service providers (MSPs), deploy incident alerting and on-call management solutions to accelerate software delivery and ensure seamless customer experiences. Incident alert management platforms orchestrate the distribution of alerts to ensure that technicians continue to maintain system uptime and minimize service disruptions.
Sep 27, 2021   |  By Christopher Gonzalez
On-call scheduling software modernizes the way healthcare administrators assign responsibilities to care team members. The software helps create an equitable workforce among care teams and eliminates manual errors during the on-call scheduling process. Administrators can set up digital schedules to contact the right clinicians at the right time. This ensures that on-call providers quickly resolve patients’ issues to improve patient experience.
Sep 22, 2021   |  By Ritika Bramhe
Effective healthcare communication requires proper software and processes to ensure that the right person receives timely messages. Unfortunately, Divisions of Family Practice (DoFP), a large community-based network of physicians located in British Columbia, Canada, relied on a third-party answering service to connect long-term care facilities (LTCFs) with on-call providers.
Sep 15, 2021   |  By Ritika Bramhe
As software development teams struggle with spotty, siloed software delivery cycles, the DevOps approach provides relief by unifying stakeholders to achieve faster, collaborative and continuous software delivery. However, the DevOps methodology fails if it does not address the issue of DevOps burnout. In this post, we’ll uncover strategies that DevOps teams can use to better manage their work environment.
Sep 13, 2021   |  By OnPage Corporation
The OnPage clinical communication and collaboration (CC&C) system is universally adopted by midwifery care communities across the United States and Canada. OnPage is proud to provide a real-time, secure collaboration platform that allows midwives to improve patient experience. This article examines the continued widespread adoption and implementation of OnPage’s industry-leading CC&C system by midwifery care communities.
Sep 8, 2021   |  By OnPage Corporation
Cyberthreats including malware, viruses, and other security hazards are constantly evolving and becoming more dangerous and harder to detect. This makes it quite difficult to keep your data and information protected nowadays. Unless you are sure that you are absolutely protected, which is wishful thinking, you remain at risk of attacks by the latest strains of malware and security threats.
Sep 2, 2021   |  By Ritika Bramhe
Site reliability engineers (SREs) are involved in scaling systems and making them reliable and efficient for organizations. But SREs often fail to build system resiliency when they do not have the right tools at their disposal. In this post, we’ll uncover five leading tools that SREs can use to drive the reliability and stability of computing systems. It also examines how SREs can use the tools to improve operations tasks and infrastructure processes.
Aug 31, 2021   |  By Christopher Gonzalez
Managed service providers (MSPs) need an IT help desk to address and answer the technical questions of clients. In the modern MSP environment, the IT help desk is the primary source of contact between customers and knowledgeable, responsive support personnel. Successful help desks are customer oriented and encourage clients to report IT incidents when they occur.
Aug 18, 2021   |  By Ritika Bramhe
The OnPage team is pleased to announce a new feature to the enterprise web console: Delay Notifications. With this new addition, organizations have the option to queue messages for specific time periods, delivering messages at the end of the Delay Notification schedule. The latest feature is designed to alleviate alert fatigue and improve work-life balance for incident respondents.
Oct 20, 2021   |  By OnPage
Modern healthcare teams require a modern solution to streamline clinical communications and medical workflows. In life and death situations, it’s critical that physicians receive immediate alerts and messages to provide patient care promptly. OnPage is the industry’s most trusted clinical communications platform. OnPage is more reliable and secure than traditional pagers. The system enables care teams to easily communicate and achieve maximum patient satisfaction.
Oct 13, 2021   |  By OnPage
Modern healthcare teams require a modern solution to streamline clinical communications and medical workflows. In life and death situations, it’s critical that physicians receive immediate alerts and messages to provide patient care promptly. OnPage is the industry’s most trusted clinical communications platform. OnPage is more reliable and secure than traditional pagers. The system enables care teams to easily communicate and achieve maximum patient satisfaction.
Jul 9, 2021   |  By OnPage
Nov 30, 2020   |  By OnPage
Consolidate IT alerts on to one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability. Clinical Communications Platform Connect healthcare personnel through HIPAA compliant messaging and alerts. Manage on-call shifts and automate alerts. Real-Time Call Routing connects patients to caregivers.
Nov 30, 2020   |  By OnPage
An OnPage high-priority, mobile alert is triggered when CloudWatch detects an anomaly. OnPage notifies the right person using alerting policies, routing rules and on-call schedules. The integration minimizes the time it takes to identify and respond to incidents occurring in AWS resources or applications. About OnPage Organizations large and small, are adopting OnPage's intelligent alerting solution, ensuring that encrypted, secure critical incident notifications are NEVER missed and are always delivered to the right person at the right time.
Jul 23, 2020   |  By OnPage
The real value of OnPage-OpenEMR integration goes beyond sending information back and forth between a mobile device and OpenEMR. It includes the ability to send detailed, contextual, high-priority intelligent alerts to the care team within seconds, so that when a time-sensitive event, such as when a STAT order or a lab-result is detected on the system, the care team is instantly notified on mobile. No more logging into EHR systems multiple times in a day to keep track of important patient-related updates!
Jul 20, 2020   |  By OnPage
A simple, efficient way to deliver CASB policy alerts, ensuring that the SOC teams are notified of policy breaches immediately in order to start the incident triage and remediation process using OnPage incident alert management system. About OnPage Organizations large and small, are adopting OnPage's intelligent alerting solution, ensuring that encrypted, secure critical incident notifications are NEVER missed and are always delivered to the right person at the right time.
Feb 3, 2020   |  By OnPage
World’s largest eCommerce website adopts OnPage to streamline communications during outbound logistics. With OnPage, freight drivers can deliver real-time critical alerts to warehouse managers, enhancing operational timelines.
Jan 21, 2020   |  By OnPage
In this video, we discuss how OnPage's advanced digital schedules enable organizations to distribute workload evenly among scheduled, On-Call team members. The recurring schedule feature allows the schedule to re-occur based on pre-defined and implemented policies.
Mar 2, 2020   |  By OnPage
69% of healthcare CIOs said their hospitals see mobile strategies as a key initiative to improve clinical and operational outcomes. At the same time, these CIOs are also worried that enabling the use of mobile devices by clinicians, nurses and admins will significantly harm their institution's security and ability to comply with HIPAA.
Jan 14, 2020   |  By OnPage
In this eBook, Michael Zboray, Gartner's former chief information officer and OnPage's current information and cybersecurity advisor, discusses the current state of cybersecurity operations in the MSP and IT industries.
Oct 24, 2018   |  By OnPage
While monitoring makes it easy to keep track of your IT, getting ahold of the right person when IT fails is often difficult.
Oct 1, 2018   |  By OnPage
Every year, IT teams waste an average of $1.27 million responding to alert noise from false alerts. False alerts not only waste engineers’ time, they also make engineers less able to react to real alerts.
Sep 1, 2018   |  By OnPage
Not all IT departments handle critical incidents in the same way. The differences explain a large part of why some teams are successful and others are not. Our latest whitepaper 6 Ways to Improve Incident Management details practical ways for your team to improve its incident management track record.
Aug 1, 2018   |  By OnPage
How much can you afford to lose? It takes 18.5 hours on average to resolve a data center incident. How much will that cost you?
Jul 1, 2018   |  By OnPage
IT teams know that strong escalation policies are like the net under an acrobat. They ensure that if an alert is not heard or cannot be handled by the recipient, the alert won’t fall out of view and suffer a quick demise.
Jun 1, 2018   |  By OnPage
In our latest e-book 5 Ways to Enhance Slack through Critical Alerting, we detail ways you and your team can better manage your critical alerts.
Jun 1, 2018   |  By OnPage
In our latest e-book The ChatOps E-Book, we look at how IT teams can get the most out of their use of ChatOps by adding critical alerting capabilities.

OnPage is the industry leading HIPAA secure Incident Alert Management System. Built around the incident resolution life cycle, OnPage’s unique ALERT-UNTIL-READ notifications for up to 8 hours enables organizations to get the most out of their digital investments, ensuring that sensors , monitoring systems , and people have a reliable means to escalate anomaly notifications to the right person immediately.

OnPage’s escalation policies, redundancies, and scheduling algorithms ensure that a critical message is never missed. Infinitely more reliable and secure than emails, text messages and phone calls combined, OnPage reduces incident resolution time by automating the notification process thereby reducing human errors and advancing the digital operations of your business.

Whether to minimize IT infrastructure downtime, or to minimize response time of healthcare providers in life and death situations, organizations are relying on OnPage for all their secure, HIPAA compliant, critical notifications needs.