The latest News and Information on Service Center Operations Manager and related technologies.


NiCE DB2 Management Pack 5.00 released

The NiCE DB2 Management Pack 5.0 is an enterprise-ready Microsoft SCOM add-on for advanced IBM Db2 monitoring. It supports the Db2 system, application, and database administrator in centralized IBM Db2 health and performance monitoring to improve user experience and business results. The Management Pack provides clear and precise performance indicators and timely alerts enriched by pinpointing problem identification and troubleshooting information.


VMworld 2021: "We're Proud To Announce..."

I've never seen so much news during VMworld! It began to seem comical that every speaker at the opening "General Session" and subsequent keynotes used the line "We are proud to announce." By the way, one of the most excellent General Sessions I've ever seen in terms of tempo, delivery, and rhetoric! From October 15, you will be able to find all content on-demand here.


Silect and OpsLogix extends partnership in North America

Last year, we announced that OpsLogix partnered up with the Canadian company Silect, a Microsoft GOLD Partner specializing in Microsoft's System Center; read more here. We are extending this Partnership with Silect that has a strong presence on the North American market, with an additional product - our Oracle Management Pack. This means that Silect will exclusively provide customers in Canada and the US with the OpsLogix Oracle MP.


Azure, Microsoft 365, and the Monitoring Story

Learn how to make the Azure Monitor a valuable tool to monitor your Microsoft 365 subscription, including services such as Exchange, SharePoint, Teams, OneDrive, and more. See how the Metric Explorer in Azure Monitor will work for you, including addressing custom metrics quickly. Understand how to display Log Analytics metric data in PowerBI Reports and Azure Monitor Workbooks. Join this educative and fun session about Azure and Microsoft 365, united into one magnificent monitoring solution.


Microsoft Co-Sell Ready | M365 Monitor for Azure

NiCE has achieved the Microsoft Co-Sell Ready status with its Microsoft 365 Service monitoring solutions for Teams, SharePoint, OneDrive, and Exchange. Microsoft’s global network of internal and partner executives utilizes the Microsoft Co-Sell Ready status to identify Microsoft accredited solutions. Co-Sell Ready partners are a selected group of software vendors meeting Microsoft technical and business standards delivering optimized and secured solutions.

squared up

Three reasons to upgrade to SquaredUp SCOM Edition

If your organization uses SCOM, you are sitting on a treasure trove of juicy data. Wouldn’t it be a dream to be able to effortlessly leverage all that data via a native integration? You can easily do that with the SCOM Edition of our SquaredUp dashboarding suite. If you are using our free Community Edition at the moment, here are three reasons you should upgrade to SCOM Edition if you are dashboarding SCOM: Let’s break it down.


SCOM 2022: What to expect and what you need to know

Microsofts System Center Operations Management team has been busy with new features and updates for SCOM. The most recent version, SCOM 2019, came out on March 14th, 2019. The release date for the upcoming SCOM 2022 has not been set, but I anticipate the new edition to appear in early 2022. This blog post will provide an overview of some of the features you can expect to see in SCOM 2022 and how those changes may affect your experience of SCOM monitoring as a user or customer.