Chatbots

websitepulse

Ways to Secure Your Chatbot Against Attacks

Chatbots and Virtual Assistants (VAs) are becoming increasingly popular as businesses accommodate the diverse needs of the digital industry. These tools give companies, no matter how small, the ability to answer their audiences, provide assistance, and solve problems, driving traffic during off-hours and with minimal staff. As a result, chatbots are one of the most effective features you can add to your website. And yet, chatbots present a risk.

ziniosedge

5 Challenges in Chatbot Optimization and Maintenance

Chatbots can be like double-edged swords. It can either boost your customer service or turn customers away. Hence, you must make sure that you research and prepare properly before committing to it. This way, you will know how to optimize and maintain your chatbots to ensure its effectiveness. There are many chatbot benefits for business. In fact, 78% of businesses have started integrating such technology into their customer service in the past months.

ziniosedge

Conversational AI Chatbots- The Best Solution for Your Customer Engagement

Conversational AI chatbots are a new vector of artificial intelligence use case that makes the user experience satisfactory, providing immediate response. This technology enables users to converse with applications through various means, such as via text, voice, touch, or gesture, which are closely the same as humans. Users find it much more impressive as they can communicate with their vocabulary and terminologies.

bitrise

Do chatbots and voice assistants make mobile shopping more expansive?

E-commerce is on a steep rise with 95% of purchases expected to be made online by 2040, and mobile shopping responsible for a 500bn average year-on-year growth since 2017. AI-enabled agents can differentiate your mobile strategy while elevating your conversion rates and the customer journey.

aternity

Aternity and Chatbots in Service Desk Operations for Improving KPIs

Providing a world-class employee experience is a top priority for the modern service desk. It’s not just about solving problems. It is also about how quick, efficient and useful the service is. Calling the service desk and waiting on the line for someone to help can be a very frustrating experience.

Tanzu Tuesdays - Let's Build a Twitch Bot! with Spring Boot and Project Reactor with Brian McClain

You may have seen it in your favorite streamers channel: A bot reminding you of an upcoming event, showing their uptime, and offering unique features to improve the experience for the viewer. Behind the scenes you might assume code watching every line of code, ready to respond to pre-programmed commands. But what happens when the channel has 1k views? 10k? 100k? All chatting and interacting, exchanging thousands of messages a second.
servicenow

5 things you should look for in your ITSM chatbot

Chatbots are rising in popularity, both in consumer and enterprises circles, because they are quick, sometimes clever, and ultimately help workers and customers get answers to common questions without bogging down your service team. As part of our ITSM Professional package, ServiceNow’s Virtual Agent far exceeds some of the chatbots you may have used in your personal life for one simple reason – access to information.