Use Datadog Session Replay to view real-time user journeys

When developing large, customer-facing applications, it’s paramount to have visibility into real user behavior in order to optimize your UX. Without a direct view into what users are actually doing when navigating your app, it can be difficult to reproduce bugs and understand how aspects of your frontend design are causing user frustration and churn. With Datadog RUM’s Session Replay feature, currently available in beta, you can watch individual user sessions using a video-like interface.


Real User Monitoring: Past, Present and Future

Most front-end developers and practitioners are familiar with real user monitoring (RUM) tools as a means to understand how end-users are perceiving the performance of applications. Few people, however, are aware of the history of the RUM market, going back more than two decades. Over the years, as the internet has evolved with new technologies, RUM tools have evolved in lock-step to cater to the ever changing needs and use cases of engineering teams.


Introduction to Real User Monitoring

In today’s digital economy, the demand for responsive and high-performance applications has grown by leaps and bounds. No one wants an application that is slow and unresponsive. Most importantly, if your application is slow, it will have a detrimental effect on profits as well as the brand itself. Imagine you’ve built an e-commerce application.

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Real User Monitoring for Microsoft 365 and SaaS Performance Issues

Service Watch for Real User Monitoring (RUM) has come a long way. Our last product update announcement talked about new layouts for Service Watch Browser (SWB) and Service Watch Desktop (SWD). These new layouts and widgets provide IT with a holistic end-user experience score. If we try to use business-critical application services from home (or call it #WorkAnyWhere), the experience is often not the same as working from corporate headquarters. Service Watch closes this gap with its browser and desktop passive monitoring solution, enabling IT to collect 1000's of advanced metrics for accelerating troubleshooting.


What is Real User Monitoring?

Choosing the appropriate tools and approaches to utilize for application performance management can quickly become confusing. That's why it's important to remember that the ultimate goal of monitoring is to figure out two things: And there may be no better beginning point than incorporating real-user monitoring (RUM) using a performance monitoring solution to get as close as feasible to meet both objectives.

RUM and Synthetic Monitoring for Business Success

Real User Monitoring (RUM) is becoming increasingly popular during the pandemic as most employees start to work remotely from home. This type of passive monitoring approach captures the real end-user experience of accessing web applications. IT gathers SaaS application performance metric data and leverages those insights to quickly troubleshoot issues for remote workers. On the other hand, Synthetic monitoring emulates real users accessing cloud and infrastructure services like Microsoft 365. Businesses would benefit from a holistic monitoring strategy that includes both RUM and Synthetic tests to cater to the needs of a hybrid remote workforce.

Ensuring Superior End-User Digital Experience with Exoprise featuring Forrester Analyst Andrew Hewit

Digital Experience Monitoring is becoming the norm as the pandemic forces employees to work remotely. Enterprises need to ensure a great end-user digital experience using techniques like Synthetics and Real User Monitoring (RUM). Let Microsoft 365 performance issues not hold you back to transition to a digital remote work future.

New Splunk Synthetic Monitoring Features Help Integrate Uptime and Performance Across the Entire Splunk Platform

For teams that build or maintain modern applications with their end-users in mind, the acquisition of Rigor means that Splunk now offers the most comprehensive synthetic monitoring solution on the market. Rigor, now Splunk Synthetic Monitoring and Web Optimization, provides best-in-class synthetic monitoring capabilities enabling IT Ops and engineering teams to detect and respond to uptime and performance issues within incident response coordination and throughout software development lifecycles.