Digital Identity


Modernizing the Digital Customer Journey

In these changing times, global organizations continue to execute against their strategic goals to increase revenues, lower costs, and grow their business. According to IDC, digital transformation projects are accelerating – global spending on digital transformation technologies and services is forecast to grow 10.4% in 2020 to $1.3 trillion. A vast majority of digital transformation projects are focused on improving the digital customer experience. Why?


Standard Chartered Bank Embraces Digital Identity to Grow

Standard Chartered Bank is changing the future of banking by simplifying authentication for its customers --letting customers decide the best way to access their accounts and get things done, without jumping through extra hoops. In the ultra-competitive world of retail banking, customer service is the competitive advantage and identity is key. I recently had the pleasure of chatting with Alan Chiew, Executive Director and Head of Technology at Standard Chartered Bank.

pandora fms

Proactive Monitoring in Digital Transformation Times

Pandora FMS is a proactive, advanced, flexible and easy-to-configure monitoring tool according to each business. Pandora FMS integrates with the needs of the business, being able to monitor servers, network equipment, terminals and whatever is necessary. In this article we will focus on monitoring using Pandora FMS, bearing in mind the new reality, which has arrived to stay, known as “Digital Transformation”.


Customer experience- The ultimate game changer in digital onboarding

Companies have been on a digital-first trajectory for years now, which spurred in the wake of COVID 19. A lot of companies had to bear the brunt of this catastrophe, and a lot of them survived grasping the straws of digital transformation. But the real winners of this re-ordering were the once who got an inkling that transforming digitally was just a pre-requisite, it is the ‘Customer Experience’ which will keep the ball rolling.


Hybrid IAM and Cloud Steer Maersk Toward Improved Experiences and Cost Savings

You’ve seen those iconic blue containers filled with everything from cars to TVs and stamped with the Maersk logo countless times on ships docked at ports around the world. But have you ever thought about what it takes to orchestrate the movement of that cargo?


Product Update: IDcentrals document verification is now better than ever!

OCR is a perfect example of ‘Technology’ making human life easier. Identifying information from uploaded documents and extracting information was not as easy as it seems now. It involved a lot of manual intervention and possibilities of mistakes. Therefore, global industries are using OCR based document verification solutions to fill gaps or loopholes in manual processes.


Five Ways Identity and Access Management (IAM) Cuts the Cost of Unemployment Insurance Fraud

Recent web searches show the massive volume of unemployment insurance fraud occurring across the United States. The increase in unemployment claims due to job losses stemming from the COVID-19 pandemic, coupled with aging IT systems, have led to an increase in identity theft, fraud, and loss of federal tax dollars. The State of Rhode Island estimates 43% of its unemployment claims in the past year may be fraudulent. California lost over $11 billion dollars to fraud in the past year.


Why is Identity Verification Necessary

In today’s highly regulated digital businesses a frictionless, and secure identity verification has become a mandate. The traditional onboarding process for new clients can be time-consuming, error prone, labor-intensive, manual process involving multiple departments within the institution. This can lead to frustrating delays for customers and can put a strain on the business relationship.


Six Essential "Must Haves" for Your IoT Deployment

Too many vendor-based IoT blogs and articles go like this: These basic tenets are obvious and generally well understood by anybody in the orbit of IT. Missing here, however, is what are the essential elements that are needed to get your Internet of Things (IoT) project off the ground. What should you be looking for or careful not to miss?