The pandemic has created a unique set of circumstances that have accelerated what was already a growing trend. The shift from brick and mortar retail to a hybrid online and in-person retail experience has meant that nearly every retailer must also be an e-tailer and deliver a flawless digital shopping experience for its customers.
I recently had the opportunity to attend and present at NRF’s Retail Converge Event. After a year of disruption, changing operations, and a new normaI for consumer behavior, several important topics came to the forefront for leading retailers. Here are my top five takeaways from the event: There is a heightened push to modernize supply chains.
With the never-ending potential of technology to disrupt everyday processes, more and more industries are deciding to adapt to one exciting area of innovation today: artificial intelligence (AI). In fact, Global Industry Analysts Inc. predicts that AI will be worth 164.03 billion GBP by 2026, and here, we look at four industries set to be disrupted by AI. Since the healthcare sector collects and greatly depends on personal data from their patients, AI will play a crucial role in data management.
When retailers invest in a culture of data, they gain the ability to quickly navigate shifting customer priorities.
Leading retailers have an ambitious vision for what data and connectivity can do in the physical shopping space, and brick-and-mortar retail is already rapidly transforming the shopping experience with technologies such as IoT, VR, AI and cloud computing.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we explore the rising scope of location intelligence in improving the overall customer experience.
Power BI (Business Intelligence) is a business analytics platform/service provided by Microsoft. This service aims to provide interactive visualizations and business intelligence, enabling the end-user to create individualized reports and dashboards independently. Especially for retail businesses, Power BI helps them meet the dynamic customer demands in advance with actionable insights. Microsoft Power BI service is based on cloud service, which also offers a desktop-based interface.