AppSignal is Free for Open-Source Software & "For Good" Projects

Whether you write code to save the bees, build the latest CMS, or teach others to become a developer: we’ve got your back. We’ve always offered AppSignal for free to maintainers and do-gooders who asked, such as Elixir School, Code::Stats and the MEANS Database. Starting today, we want to spread the word to all open-source maintainers and volunteer organizations that AppSignal is 100% free for them.


What's new in Teamwork Desk

There’s a sense that productivity is soaring amongst companies as most have adjusted well from the shift to remote working. Like many others, Teamwork Desk has risen to the challenge and delivered a plethora of features, enhancements, and integrations over the last quarter — to help you work more efficiently. Here are some of the features the team has been working on.


Cookies Processing

While surfing the internet, you ofter get notifications that the websites use cookies and need to accept some or all cookies to access some websites. You may know what these cookies are and why the websites need them, but when it comes to creating your own website, you definitely need to be fully aware of how to collect and process cookies on your website.


Why Monitor Third-Party Web Applications?

If you provide a web service or benefit from a provided service, there’s typically an agreement between the provider and customers to contractually bind the provider to meet a certain level of service, otherwise known as a Service Level Agreement (SLA). The provider needs to be sure they deliver quality site performance and they’re extremely reliable, at the risk of hurting their brand reputation and losing customers.


How to Improve Productivity While Your Team Works from Home [Part 1]

Getting the best out of your team is always a challenge, but it gets even more interesting when you have to manage team members working from their different homes. This article explores techniques that improve your team’s effectiveness and efficiency. One of the trending topics in productivity management today is “The Future of Work”. While the subject is not entirely new, the discussions around it have taken a new dimension.


"Catchpoint, If You Aren't Using It, You Aren't Monitoring Your Applications Properly": Catchpoint is Recognized as a 2020 Gartner Peer Insight's Customer's Choice

We’re thrilled to have earned the distinction of being recognized as a Customer’s Choice in the October 2020 Gartner Peer Insights’ ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics (NPMD) category Gartner Peer Insights’ Customer Choice distinctions “recognize vendors and products that are highly rated by their customers.” Everyone thinks they have happy customers, but how do they know they do?


What Can Website Uptime History Tell You? (That You Don't Already Know)

According to a 2019 study conducted by Forrester, 44% of the IT directors surveyed indicated their organizations face unplanned downtime bimonthly. The study also estimated unplanned downtime costs 35% more per minute than planned downtime. If you’re an MSP, a failure to meet SLAs for uptime can lead to even higher costs and penalties.


On Call Schedule

An enterprise can use an on-call schedule that defines who is available to respond to incidents 24/7. Yet, how your enterprise builds and manages its on-call schedule can impact departments and stakeholders across your organization. When it comes to on-call scheduling, your enterprise must plan as much as possible. Fortunately, with the right processes and tools, you can effectively implement and manage an on-call schedule.


APM Integrated Experience

We’ve been listening to our customers. Whether you’re a SolarWinds® Loggly® or SolarWinds AppOptics™ user, we’ve been working hard to make your life easier. We’re happy to announce a brand-new experience that brings together metrics, traces, and logs in a single platform, making it faster and easier to troubleshoot application and infrastructure issues.