Saatva Delivers Impeccable User Experience by Leveraging Observability by Instana

Saatva Delivers Impeccable User Experience by Leveraging Observability by Instana

Nov 16, 2021

Interview with Chris Miller, Senior Production Engineer at Saatva

Learn why Saatva's DevOps team left New Relic for Instana to acquire observability.

Headquartered in New York and Austin, Saatva, the Smarter Luxury Sleep company, is the largest online retailer of luxury mattresses and bedding in the United States. Saatva designs and manufactures nine mattress styles of unparalleled quality through 19 factories and over 150 delivery partners nationwide.

Unlike most other online mattress brands, Saatva delivers and sets up all its products in the customer’s home, creating an ultra-luxury and hassle-free buying experience. By selling direct to the consumer, Saatva is able to offer the highest quality at the best price.

Challenge: Eighty percent of the company’s new development is now focused on migrating from monolithic applications and creating new microservices to replace existing functionality.

Solution: Saatva’s DevOps team wanted a new solution for application monitoring that delivered observability into all modern environments and technologies, such as Kubernetes while empowering its entire team with the visibility and metrics each team member needed.

Results: Instana helped Saatva adjust and adapt to performance requirements, pinpoint application inefficiencies or mishandled errors that result in poor performance, and discover areas where our infrastructure could be adjusted to optimize cost savings.

Read the entire story here: https://www.instana.com/customers/saatva-delivers-impeccable-user-experience-to-customers-by-leveraging-instanas-observability/